Cashback is coming to more customers 🚀

Opting in to retailers for cashback is very legacy bank fashion, no?

Much like AMEX rewards and the such, a fresh approach to built-in cashback would be to list the retailers eligible for cashback but have them already activated ready for use so if a customer uses their card at that retailer, it’s instantly on the scheme.

5 Likes

That’s great for multi use offers. But you’re on to a looser if you pop to Sainsbury’s and spend £1 and it auto uses your single use offer no?

(True story btw, although different retailer because I can’t remember who it actually was)

3 Likes

fair point, although I don’t think i’ve personally been in a situation where I base my shopping habits on cashback but appreciate that others would.

Surely a better middle ground to be found though.

1 Like

Having being part of the pilot, and using other sites, I think this is the middle ground.

You get notified when new offers arrive which is useful.

2 Likes

What for? :joy:

7 Likes

Yeah, of course it won’t happen. But I want a response from Monzo and I want to know why they think it is acceptable to roll a feature like this out in this way. Not you.

How would you do it?

I ask because how Monzo are doing it is much the same as I’d expect any bank. Not done on the basis of special treatment and selected control groups, which when confirmed as being ok, you then move onto the next set.

It’s the only way I would expect Monzo to do it, to be honest.

5 Likes

They don’t owe you an explanation nor any backdated cash back. What an entitled outlook on life.

Part of a service rollout includes adding the option to opt-in to groups of users at random to see how discoverable the service is, and to see what opt-in percentages are like to normal users who are NOT aware of the cash back trial.

14 Likes

You’re not going to get one.

4 Likes

This is your explanation of the pilot

And this is your explanation of the rollout. You’ll get it shortly

That’ll be all you’ll get

Oh and also this https://monzo.com/blog/2023/08/03/how-we-launch-new-products-at-monzo - this line seems pertinent Have you ever wondered why your friend got a new feature in their Monzo app before you?

3 Likes

Can we ask if we can get an advance on the interest we’ll earn next year? :eyes:

6 Likes

12 months 100% cashback running for being a community for 3 years please.

4 Likes

Only 3? Relative newcomer then still :rofl::rofl::rofl:

4 Likes

Anyone who is enrolled in the new style Monzo cashback scheme, apparently there is currently a 10% LNER offer. Do the terms exclude season tickets or not please? Thank you very much

I’m sure they do but get in quick. This offer ends on Wednesday evening.

Thanks for letting me know. Hopefully it is renewed after Wednesday - still not been rolled out to me yet :confused:

In case you didn’t realise… you won’t get 10% of your season ticket cost, as the Maximum cashback at LNER is restricted to £20

2 Likes

It’s £20 cashback max, at 10%. Spend £200 or more to get the £20.
So, if the season ticket is £100, thats £10 cashback.
£170? Then £17.
£200? £20.
£380? £20.
£1347.92? £20.

Doesn’t mention any restrictions other than the usual "no digital wallets except Apple/Google Pay

3 Likes

Thanks both

My season ticket is less than £100 each time, so won’t be affected by the cap.

Thank you for checking the terms for me - pleased to see they allow them. Now it’s just a case of hoping I can access cashback before end of day! :crossed_fingers:t3:

Keep in mind this is still the old “monzo funded” cashback from the pilot, which ends today.
Once the public rollout happens, it will be using the aggregator so the terms might change if LNER is one of the offers.
If I see it once they change, i’ll report back

6 Likes