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Completely agree. In the background Monzo are making remarkable progress and I am a happy customer and a Beta tester for the Android app. Saying they are being dismissive and not good for future business. For crying out loud talk about over the top reactions!! No business is perfect especially those who are new to the game. How about resting in the knowledge that this āoversightā will be picked up and even a standard email / letter template drafted to not rub people up the wrong way next time?
Any further update?
Hey @don_quixote!
Weāre still working behind the scenes - specifically on making sure we get the sign up process right. Itās super important to us that weāre able to make sure you can get signed up quickly, easily and without fuss - so weāre putting all our efforts into that at the moment.
We really want to update everyone properly with some solid timelines in the next few weeks, but for now we donāt have anything more than this! As soon as we can give you more updates, we absolutely will
Weāve got some really cool things weāre excited about - like integrations with accountancy tools, multiple user access and the current account switch service, all very much in the works too (just to name a few!). Weāll be back with a proper, comprehensive update in the coming weeks, so we really appreciate your patience, as ever!
Any questions, please do let me know
Are you going to release a MVP first, and then integrate the features? I for one would be very (very) happy to have an account with features similar to the Personal account, with integrations and switching coming later. I donāt even have a need for multiple users so personally having to wait months to sign up so stuff like that can be completed would be frustrating I know youāre going as fast as you can though.
Iāve only just started contracting again as a Ltd company, and last week my invoice got paid two days early, but I had no idea as Natwest doesnāt notify you, so I could have paid off a load of bills early. If Iād been with Monzo Iād have known straight away, but normally Iād have no reason to keep checking as I canāt remember the last time an invoice was early
If you need more testers who donāt care much about the signup processā¦ just shout .
Would you ship with Freeagent initially? (Or are you doing Xero first like Starling did?)
Hey @caspararemi! Weāre actually already doing this with 100 business at the moment. Weāve kept it super tight with just those 100 so we can be really close to the very beginning of the account, but weāll hopefully be able to start to slowly offer more accounts soon!
We really, really appreciate the willingness though, and as ever, your enthusiasm for what weāre trying to do here
@duncang - on your question, weāre hoping to start with both right off the bat, but weāre not ready just yet!
WANT!
Hey Jack,
Realise you guys are working hard but any information on timeline in providing the business account would be great. I signed up for the account late so not bothered about not being on the trial. However Since the initial trial has been going for 4 months and business accounts arenāt generally complexā¦would it be possible to release the account in beta form for us all to work with. Every one of us works on timelines so would be good to have get this now.
Cheers
I believe they said they will update in the next few weeks.
So I would assume before the end of June
Just to provide a counterpoint and set straight a few misconceptions from folks in this thread that Monzo have kept folks in the dark hereā¦
I personally think Monzo have actually done a great job at communicating honestly and regularly!
Iām very keen on getting a Monzo Business account the second they become available, so could easily be impatient about it.
However they set my expectations fairly right from the start so Iām understanding of it - the opening sentence in the sign-up response email was āWeāre going to roll out our business accounts slowly, so please donāt worry if you donāt hear from us for a while.ā!
Hereās the email I received as soon as I submitted my email into the waiting list form back in February:
Since then, thereās been no shortage of regular emails from Monzo mentioning the ongoing work to deliver business accounts:
If you didnāt receive the initial āYouāre on the Monzo business account waiting listā email, @Lbwcomms, perhaps youāve got some sort of spam filter or something blocking emails from Monzo?
If you search for āMonzoā in your email, do you see anything at all - like, have you ever even received their regular newsletter emails or notifications about your own personal account signup?
In this case it would be hard to give a timeline!
Better to say soon than to keep changing the date each time something needs a bit more work
I really hope Monzo launch their business accounts soon. Currently with Barclays and want to change. I opened a Starling account but hoping the Monzo accounts come soon so holding off on using Starling just yet!
Chris I have heard they have just issued another 50 accounts to VIPās , so be nice and keep silent and you maybe offered an account . Good luck
How did you hear?
It canāt be far off. A lot of this seems to have been added to the latest Android release
Here are some screenshots of the signup process too
Just a thought for today, especially is it seems everything has gone a little quiet with the business account updates and feedback, I was wondering how many people have signed up for the waiting list. Perhaps @jackcully could give us an idea
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