šŸ’”šŸ™ Bulb and ex-Bulb Octo customer chat

Enjoyed the narrative, but that sure was a long sentence :astonished::grin:

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Aim to please or just too lazy to grammar :joy:

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@simonb how did you manage to get a nest? I’ve got one, but it’s the 1st generation which I got free with npower including installation.

@nanos this practice is true and correct - I myself never understood why suppliers use estimated reads, especially when the customer has provided one. The only reason they must do it, is because a lot of customers don’t actually provide a reading for COS (change of supply) and each company needs to close and then open an account.

You won’t loose out on money as if your old supplier closed on a higher reading, then your reads will need to catch up with your new supplier.

Bulb put their prices up from 19th April

The price of wholesale energy has increased, and is now 31% higher than in September due to the extra cold weather we’ve experienced. This means we have to change our prices to reflect the true cost of energy.

Not sure I quite understand this bit though! Pretty sure every winter there’s usually a high demand which mean prices go up. Now if they’d emailed at the end of Autumn to say, blah blah historically it’ll cost more so prices are going up to cover this then fair enough.

It doesn’t quite wash with me with spring and summer arriving, surely the wholesale cost goes down :thinking: or am I missing something critical out of my thinking?

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Apart from Standing Charge Bulb are very slightly lower. SC is £0.06 higher with Bulb. R-

I can’t say you’re wrong, but given the choice I’d rather pay more per kW in summer when I use less, than in winter when I use more.

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Just started a switch to :octopus:

Was always moving to them at some point in the future so might as well do it now as the prices are pretty much similar now with the incoming increase.

For me it will be charging my sons wheelchair and bi-pap machine once we get the latter, even at 50% for my sons wheelchair it’s seems to take at least 6hrs to be fully charged and is brand new.

Agile was created for IFFIT and WiFi enabled appliances IMO :joy:, granted its not going to be used with a fridge freezer or cooker, but dishwasher, tumble dryer and washing machine I assume you could create a recipe to start working when the pricing is x

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I switched to :octopus: from :bulb: for agile but need to wait for :octopus: to start installing smart meters again, I would rather :octopus: change it than :bulb: then switch cos there will always be issues with old and new mtr reads :joy:

Did they stop installing? They did ours 1-2 months ago?

Use Smart-plugs and the Reactive Energy service. RE is not necessarily going for the cheapest Agile pricing, but definitely going for the reduced carbon timing. I’ve connected the dishwasher to it and the combination of Agile/Reactive/Smart-plug switches on the DW at the least carbon-intensive time. Usually 3am’ish, so thankfully our DW is quiet :sleeping_bed:

MrsW wants to retain a level of manual urgency over the washer/dryer though, but at least I can tell her when is the least expensive 2-hour slot during the day to start it, thanks to the Octopus Watch app, which details the cost of each 30 minute timeslot and calculates when best to start a machine which runs for 2 hours.

I swapped to :octopus: end Jan added myself to smart meter wait list as they said not installing during COVID, I was to have :bulb: install the smart meters on 22nd but decide would switch then get :octopus: to sort

We are a bit limited to space with adding a timer plug style as the dishwasher already sticks out a bit far :joy:

The smart-plugs are smaller than you’d think, but if they’re physically not going to work, then you could use an inexpensive 2-or-4 way mains extension lead to run under/to the side of the dishwasher, plug the smart-plug into that and then plug the DW into the smart-plug.

I’m now way down the rabbit-hole of using electricity mega-efficiently, which with a family of 4 is quite the challenge. Eliminating obstacles is the reward!

plus cheaper bills as a by-product…

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I had the Kasa app suite with the plugs and ending up for the twin sockets had to get ones wider like have 2 USB ports in the center :joy:

I think in the future I may at an extreme push get a WiFi enabled devices :joy:

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Remove family… Problem solved :sweat_smile:

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Bulb are getting on my nerves now. Twice a day for the past 5 days I get a sorry you’re leaving us, if you’ve changed your mind click this link.

I didn’t get bugged this much when I moved from E.ON to Bulb. I feel like one the office staff are prob sat outside my house waiting for me to step out so they can discuss me leaving in person.

There’s no need to be so annoying sending the same automated message out.

Had a seamless switch of properties with Bulb - couldn’t fault them at all really. All super easy to do.

My one and only energy related issue I have right now, is that my current flat is on an Economy 7 smart meter. Given flat living and all that, running devices that would benefit from Economy 7 during the cheap hours seems a little antisocial. I’m sure I’d have neighbours complaining in no time.

Annoyingly I’m not yet able to switch my economy 7 smart meter to a ā€œnormalā€ meter - (although apparently there is an ā€œover the airā€ update that will change it, just not possible with Bulb yet).

Given there’s two of us working from home full time, I’m desperate to switch back!

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No there’s a button to say oh sorry no my mistake I’ll stay with you. Nothing else to opt out from getting said email again 🤦

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