I believe that Monzo should increase the £200, £400 and £600 ATM fee fee limits. They have been static for years and with high inflation these limits are too low I believe.
They should also reduce the fee above these thresholds from 3% to 2%. Other cards like Starling and Chase are free or have lower fees, e.g. Wise.
Just my thought.
phildawson
(Sorry, I will have to escalate this.)
2
I doubt there’ll increase as they class putting your money in and taking your money out without fees as a Plus benefit.
If you deal with that much cash being withdrawn, Monzo probably isn’t the best bank to be using? Don’t get me wrong, it would be nice of there were no limits, but I don’t see it as something Monzo really care about.
I’m not suggesting they are no limits, just that they are increased. In certain countries you need to use cash more unfortunately, so this would help one have all their transactions with Monzo rather than multiple.
I am confused. UK and EEA ATM withdrawal is unlimited and free.
Doing a lot more than £400 a month of international ATM withdrawals seems like a bad idea. Get a local bank, or bulk buy FX currency. Or maybe don’t buy mango on the street.
@sgruppetta did you know of higher free limits in UK & EEA if one has regular deposits and direct debits setup?
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phildawson
(Sorry, I will have to escalate this.)
16
Its really not healthy to always be on the side of the business unless you a shed load of shares.
Most people fight for customers not defending a business.
Its up to the business to determine how it makes it money and runs it, as the customers we should be demanding everything and not putting up with mediocrity.
Something like paying in money, and withdrawing shouldn’t even be a discussion. The fact that Monzo adds hoops over what other banks just do for free, and calls them Plus benefits is tacky imo.
But I think @Revels’ point is that these limits were imposed because folk were freeloading and putting the future of the company at risk.
Given there are a ton of substitutes (Starling, Revolut, high street banks…) I don’t really think this harms the consumer. Indeed, one could argue there would be more harm if Monzo folded because it could no longer afford services like this.
1 Like
phildawson
(Sorry, I will have to escalate this.)
18
Freeloading is very much taking advantage of someone’s generosity.
How generous they are to let us deposit our shiny coins in their bank to hold and take them back out.
Its up to the bank to impose their limits, we shouldn’t be phrasing it as freeloading, good grief.