To be honest I do not understand the point of this conversation anymore.
Monzo is after all a Bank and not a Travel Card.
If you are traveling somewhere where card payment is widely accepted then jolly days, and if not and you are going somewhere were only cash is accepted then just get a travel card or get enough cash before you leave.
I don’t really get what the fuss is all about !!
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Some of us are happy to pay a % or ‰ for the service, but just want to fairly pay the 1% or 2% it costs Monzo rather than overpay 3% to subsidise others making their £200 free withdrawal that is STILL costing Monzo money.
It is principle, even if I never use the atm withdrawal while abroad, I would prefer Monzo to be open and honest and say this is what it costs us and this is what we will charge than have the farce of a populist poll where the majority vote for an unfair options where the reality of cheaper costs in Europe to Rest of World is not reflected
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Yeah, but there are a lot of other cards for that which will give you fee free overseas ATM withdrawals… for now.
But @Dannytc leave their free cash withdrawals alone!
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This should give a better idea of what happens behind the scenes, if you don’t already know.
Have not not read all the messages in this thread. But thought I would comment on it
Just saw this email about the change and quite disappointed. I know I will stop using the card once the changes come in. I was ready to move it to being my current account because of the free atm withdraws.
For me that was the only benefit to using a Monzo. Without I dont really know why I would use it over a normal UK bank. Everything it offers is already offered and more by the other banks.
Can someone explain the benefit to still using Monzo ?
I already get free point of sale abroad with my cards and already have the same features with my banks app, so not sure what I am missing.
I saw someone say that it costs Monzo £30 if I take out £1500 at foreign ATMs, so if I use my limit of 3000 a year I am costing you £60. That seems quite a small amount and something you should be able to cover, seeing as you dont have many staff or any branches to support.
Also saw people chatting about cardless societies and this wont effect people that only makes sense in US and western Europe. I have been traveling around this year and every country I have been to cash is king, you cant even pay for hotels on card, so the £200 a month will do nothing.
I was told about Monzo by a number of friends who go abroad alot and the only feature people mentioned was the free ATM withdrawels. I know none of them will carry on using it with out these features.
I just dont see any benefit to using you anymore. I kind of thought Monzo was meant to get rid of all these charges and be a new bank, but it looks like an old bank with less of the features.
I am sure I am missing some key features to using monzo.
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I think if we are costing 
money then they’ll be quite happy for us to chose alternative options 
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Excellent decision, very pleased to hear
a Google Map of where you bought your items or maybe not where you bought your items but at least where their head office is…erm and…a nice bright card that is easy to spot in your wallet
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By that logic if all of Monzo’s 400k users did that it cost £24mil (60*400k). That seems like a pretty big loss to me.
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Glad to hear this! It will still be possible to travel fee-free this way, just lean towards card use over cash. It’s the way forward!
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I love how all these people have made new ID’s just to cry about the fact that they are leaving Monzo coz of this…
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That doesnt seem worth the effect to change over compared to what it doesnt do.
Also I can choose to make my card what every colour I like.
Also cash over card only works if you go to a tiny amount of places.As soon as you leave Europe and head to Asia etc good luck using a card.
I just dont see the benefit to monzo anymore.
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Lots of people saying there are alternatives to getting free oversea atm withdrawals, could we have some examples? thanks
The advantage of Monzo is Instant notifications of transactions because no legacy cruft and top notch support. Never understimate knowing what your balance is now not what it was 2 weeks ago when the crusty mainframes at the bank last did a batch run…
Surely it was always the plan that, as a UK bank, most of the customers would be in the UK so any advantages in travel cost were a fringe benefit. And even with that, Monzo asked the customer base what they wanted to do going forward, the customers spoke and they did it. Never seen a legacy bank do that.
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Yes lets have some examples please
Just FYI, I’m going to close this thread this evening once everyone’s had their fill
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I already get instant notifications from my bank each time I spend something. Top notch support, it took me over half an hour to get an answer with Monzo. With my bank I call and I am done in a couple of mins. Also my balance is updated as soon as I make a purchase. Not sure who you use to bank with ?
I cant think of any alternatives hence that was Monzo’s selling point.
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Emails are still going out to people and I’d like everyone to have a chance 