App Crashes on Trends Selection - Android

Help Bug Reports
1

Issue:

Unable to select Trends on Android version 4.16.0

Details to reproduce:

  1. Open Application
  2. Select Trends Tab
    App crashes
  3. Force close and re-open
  4. Select Trends Tab
    App Crashes

OS: Android 12, January security update
Device: Pixel 6 Pro
App Version:

4.16.0

current steps to resolve
cleared cache and database - app crashes
reinstall app - app crashes

2

Try this: Log out of the :monzo: app and uninstall it. Then reboot your Pixel. Once booted, download the :monzo: app from the Play Store and install. Log in & tap on ‘Trends’ - crashing still or now fixed?

3

Hi
I followed the steps suggested, was able to click on Trends where it asked me for my reset date… and promptly crashed.
Reopened the app, tested the other tabs, clicked Trends, and crashed.

4

Monzo app version 4.17.0 just hit the Play Store - upgrade & try again?

3 Likes
5

davidwalton

Monzo app version 4.17.0 just hit the Play Store - upgrade & try again?

Upgraded to version 4.17.0 - now working.
Thanks!

2 Likes
6

No problem - good to hear your :monzo: app is working properly again!
Thanks for the update :+1:

1 Like
7

Im having crash issues on my business account, when I click the trend dropdown to change the date ranges. Im using version 5.54.1 on an Samsung galaxy xcover 6, running on android 13. Is this a common bug that has surfaced, or just me?