One of the biggest bank frauds is criminals committing fraud by card not present transactions.
Therefor, can I request that Mondo bank look at implementing a setting within the app that allows the account holder to control a setting (yes/no) that means card not present transactions must be authorised within the app.
This feature can also have a timeout on it, say if the account holder doesn’t click yes to allow or no to decline within 1 minute the card not present transaction automatically fails. That way if the account holder is other wise engaged when the fraudulent transaction is made, it still fails to go through.
Would allow you to provide an extra level of protection the other banks can’t. Will save the account holder money, stress and provide piece of mind.