Add NS&I to recognised companies for payment purposes

A request to increase my payment limit was declined today, when I was trying to transfer money to NS&I to buy Premium Bonds. Support wanted proof that I was trying to buy Premium bonds, and while I want to be kind to support, my proof was that I was trying to transfer to NS&Is bank account.

Is there a way to get NS&I recognised as a non-scammy account to pay lots of money to?

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Send monzo a statement of your premium bonds account, I think that has the inbound details in it?

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I guess I could, but NS&I is a state-owned savings bank and part of the Treasury National Savings and Investments - Wikipedia. I struggle to think of a less scammy destination for my money.

Recognition of the safety of the transaction based on the intended recipient currently seems to be missing at Monzo. Hopefully I wouldn’t have this kind of problem paying, for example, “HMRC Cumbernauld”.

What if I had control of your account and wanted to add £20k to my premium bonds?

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The I suppose you could send a photo-shopped, or HTML-edited screengrab, of your premium bond account to Monzo support and they’d let you do it?

But more seriously, NS&I have strong identification standards and it takes 3-5 days to withdraw money from a premium bond account. I expect the financial industry has access to information on how common a type of fraud that is.

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So locking it up in a bond, nice and safe for the bank to recall it? Don’t think many fraudsters would do that

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