Weāve been hard at work getting ready for launch!
Iām really excited to let you know that weāve begun rolling these tools out, and will be gradually getting them to everyone over the next few weeks!
To get started with added security, head to āPrivacy & Securityā settings in your Monzo app. You can get there by tapping on your profile at the top left of the Overview screen, then tapping on āSettingsā. From there head to āPrivacy & Securityā settings, tap on āAdded Securityā and follow the prompts that will take you through the set-up flow.
Perhaps add in the set up instructions that you can add a second location once youāve activated the additional security as I was only able to add one location when setting it up.
You can edit and additional locations once youāve set it up (or at least I could in my case) but agree itās a bit confusing going through the initial set up only being able to add a single location .
Once youāve completed your initial setup, youāll be able to manage your factors and allowances by re-entering Added security.
Weāve tried to keep setup as light as possible for now, as itās already quite a long flow - but appreciate some users may want to add multiple of the same type of factor during setup - weāll note this down! Thanks for the feedback!
Iāve only enabled 1 or the required 2 controls despite it saying complete. And I assume ācompleteā in this context means to finish setup, not that it is done.
Therefore until I add a second I cant edit, or add to my current address.
Weāre rolling these out gradually over the next few weeks, so some folks will have access slightly earlier/later than others. Please keep checking back!
7 Likes
Doug_hboy
(Always be alert because the World always needs lerts.)
121
Not got added security. Has Android been left out?
Just set this up, flow worked really well.
After setting up known location, QR code and confirmed contact I went back to edit to adjust daily limits and tried two security checks (known location and contact) and all worked well.
One use case I wasnāt sure if it would trigger it but I tested yesterday as I had to pay my credit card billā¦
My transfer limit in the added security is set at Ā£1500. I made a payment of Ā£2000 yesterday by initiating payment from the MBNA app which then authenticated with the Monzo app to make the payment by bank transfer.
No added security by Monzo was triggered despite being over the limit Iād set for bank transfers.
Iām actually ok with this as you have to go through security both through the MBNA app, then authenticating through Monzo however wanted to share just to make sure that was known expected behaviour. Given that not just anybody can set up an app that allows payments that way it feels right but as I say, wanted to share.
Iām really excited to let you know that weāve begun rolling these tools out, and will be gradually getting them to everyone over the next few weeks!
