Technically, they’re handing a pound over to PayPoint. Monzo isn’t making money off this. Which maybe gives you some insight beyond ‘group hypnosis’ – for some people, the convenience of PayPoint (locations, hours) is worth paying a small fee for. But plenty of others have said it’s not.
How do we know this? Sorry genuinely interested to know because I might have missed this.
They’ve said so several times
They’ve said previously the £1 is a top value for covering costs.
I think they’ll make a rather small profit perhaps annually from this but not enough to declare it as a means of money making stream for the company is how they left it.
I’m pretty sure they said that they won’t make a profit, and might make a small loss, hang on a minute…
Yes. Complicated as there’s some sort of fixed cost and a per-use cost, so it depends how much cash deposits are used, but:
It’s a fixed cost plus a percentage I believe, so it will vary depending on the amount deposited £1 is averaged across the expected distribution of deposits
Please Hugh look at the 180 day limits. I’m already 35% into the limit and the feature has only just launched!
I couldn’t disagree more with everything you’ve said, and you couldn’t be more wrong about my comments.
My bad. I wrote that whilst at a group hypnosis session.
From @nickrw original post it looks like in order to do it, Monzo need to replace every single card we are using because the current chip isn’t up to Post Office’s standard. That explains the awkward situation when their card machine refused my Monzo current account card despite me embarrassingly said “It IS a full bank card!”.
As to why Starling Bank get to have such a high cash deposit limit is still a mystery to me…
Re the £1 fee and people in poverty, and I am just thinking aloud here, Monzo have a pretty good idea of how an individual is using their bank account - could they set some sort of arbitrary limit of some %age below median income where fees are waived / lessened? Obviously some people would game the system, but it’s likely to be a fairly low percentage.
I realise it’s taxing higher earners to subsidise lower earners, but is that an issue?
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Post Office would be a better solution than Paypoint I feel. There may be more Paypoint locations, but I would feel more comfortable depositing cash at a Post Office
Same feeling. I much prefer the post office for services like these. Its entirely likely that its purely a brand/reputation thing leading that thought, but it makes a difference.
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Re the £1 fee and people in poverty, and I am just thinking aloud here, Monzo have a pretty good idea of how an individual is using their bank account - could they set some sort of arbitrary limit of some %age below median income where fees are waived / lessened? Obviously some people would game the system, but it’s likely to be a fairly low percentage.
I realise it’s taxing higher earners to subsidise lower earners, but is that an issue?
That probably would be an issue yes.
I’ve mentioned before, id pay a monthly fee for Monzo to remove all the limitations and hidden fees from their current account instead. But i’m not going to pay more than someone else because someone tells monzo they don’t make money.
However, on your comment about people in poverty. My un-researched thought on this from past experience is that people who would frequently pay cash into a bank are far more likely to be people on low incomes or part time jobs. I know i got paid cash and paid that into my bank. If i had to pay £1 every time, well id just leave.
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That explains the awkward situation when their card machine refused my Monzo current account card despite me embarrassingly said “It IS a full bank card!”.
The chip issue only applies to if Monzo wanted to allow depositing cash at the PO. There is absolutely nothing that should stop your Monzo card from being used at a Post Office to pay for things. I use mine all the time.
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I’ve mentioned before, id pay a monthly fee for Monzo to remove all the limitations and hidden fees from their current account instead. But i’m not going to pay more than someone else because someone tells monzo they don’t make money.
So say they charged £15/£20 per month for daily cash deposits and overdrafts in total… Would you really be happy paying for that if, you are like me, haven’t deposited cash in a bank for over 10 years (I just spend it at the shops - over £120 in £5 notes not too long ago at a Tesco self-checkout: I was collecting the new fivers for around a year), haven’t needed the overdraft in 3 months+ and only need to take out around £30 of cash from ATMs every 3-4 months…
No id move bank. £3/m maybe to remove/increase the current limits on the account.
As it stands, again like a few things at the moment, the answer is to change bank.
Some people like transaction fees, others want an overall monthly fee while others expect everything free bacause ‘uk banks do that’. There isn’t a correct answer here that will please the world so it looks like transaction fees is where we remain for the short term at least.
Oh yeah, transaction fees seem to be Moznos ideal direction and that’s fine if that’s the way they want to go. They aren’t obligated to do anything for anyone any particular way.
It just happens that things like fees for putting cash in likely hits poorer people more as they may be more likely to put cash in.
Maybe it’s just my particular local Post Office, the post service till accepts Monzo but the coexist stationary till doesn’t accept Monzo.
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id pay a monthly fee for Monzo to remove all the limitations and hidden fees from their current account
That’s interesting - I’ve never considered Monzo to have hidden fees. Compared to most high street banks which have fees for rejected payments, bounced cheques, unauthorised overdrafts etc, Monzo has (to me) seemed remarkably clear. 50p/day overdraft (opt in), foreign ATM withdrawal fee (over a certain amount) and £1 to pay in cash. Admirably simple to understand in my view. You might disagree with the level these fees are set at, but I’m struggling with “hidden” here.