Here’s an interesting article.
“The head of innovation at one of Britain’s big high street banks told me earlier this year that he has a mantra when approaching a new problem: “What would Monzo do?””
This interests me, because I heard recently from a Product Manager at a huge international company whose primary products are credit cards, that he hears a variation on “Why can’t we be more like Monzo?” on a daily basis. And now this article pops up, indicating that this business exists to help companies work through that question.
What is it about our culture that you all think they are specifically trying to shift towards - radical transparency, community focus, rapid development, or just the sheer goodwill between us and our users? Is it even possible that such behemoth companies could significantly change their culture and public perception at this point?