I’m very upset by the discrimination in the upcoming funding round. I have invested in Monzo 3 times = in every crowdfunding round, starting under the old brand “Mondo”. I participated in the new brand suggestion process, introduced Monzo to uk friends etc… I have Monzo app in my phone from years, but i’ve never been able to signup as i’m from Italy so i’ve been in the queue for long time but at the end i haven’t been allowed to signup with an Italian address. Today i find out that there is an upcoming round and i’ll be discriminated and excluded because I’m not a client (= not in the UK), i cannot be a client by your choice and I’ll miss the requirement for the funding round.
Is this the way to treat your loyal early investors, ambassadors and potential clients who are waiting to signup from abroad?