So I got the below email 4 days ago from tymit. Explaining due to issues outside their control they’re speeding up the process of moving away from wirecard as the issuer of their cards (they’d already planned to do so following the issues earlier this year).
I’ve really liked using Tymit for a few different purchases. The app has gradually got less clunky and the recent addition of immediate recognition of when a payment is made to pay off the card is better than some other credit cards ive used. Good to see them continuing to implement what sound like necessary changes relating to wirecard but I wonder if this is also impacting other users of wirecard powered products and services?
We’d like to update you on today’s card issues.
But before we do, here’s a little bit of context.
You might remember we got in touch recently (6th / 20th November) about some changes at Tymit.
In that email we told you we’d soon be moving to a new card issuer and processor, and that you could expect to get a new Tymit card in the post.
These changes were necessary because our original issuer, Wirecard, had been told to stop operating by the regulator.
Like many other companies, we immediately put in place a plan to move away from Wirecard.
Now, and for reasons outside our control, we’ve had to speed up that process.
And that’s why you may have experienced some issues using your Tymit card today.
We’re working hard to make the transition as quick and smooth as possible, and we really appreciate your patience during this time.
For now, we have some important updates on your card and how you can use it:
We’ve already issued you with a new virtual Tymit card.
We have just sent you a new physical Tymit card
Your current physical card won’t work anymore.
You will be receiving a new PIN
In the meantime, please let us know if you have any questions.
Thanks again for your patience,