Of course. I just meant that those who posted with ‘poor’ english were likely to experience AML holds and post here and/or on TrustPilot. It suggests that their English speaking and comprehension isn’t great and that they are the most likely to be transferring large amounts between family members, countries and so on that looks potentially suspicious to an automated system. I guess the reduced ability to say or understand what’s going on with COps and others leads to increased frustration.
^ That is of course a huge assumption and completely speculatory. And is partly why I made such a vague comment and I guess why Monzo don’t want AML speculation on the forums.