No idea, sounds like someone purposefully looking for an issue that doesn’t exist. How any times have any of us slightly rounded a number simply to make it easier in conversation?
“Hey this happens 94.13542346677643% of the time”
vs
“Hey this happens 95% of the time”
There always people looking for the conspiracy.
Hmm I wonder if this post will get flagged and hidden like some of my other posts whenever I point out dodgy behaviour?
I think it was probably intended as a flippant comment to highlight this statistic is unproven and also unprovable.
Like… You might as well have told us it was 94.89% because that sounds more exact and actually for all we know it might really be 50% and we just have to take him on his word.
That’s what I inferred from it anyway.
Is watchdogs even relevent these days?
I thought it was only retired pensioners that usually watch that show and they’re not exactly Monzos target audience.
I wouldn’t dismiss the reach or the impact the show has, especially when you consider this has been shared a lot in the FinTech communities
Ah, ok, so it is intended to imply Tom is lying or at best making up numbers that are convenient?
What’s strange to me is why he picked 11fs, a show that has obvious bias / favouritism towards monzo due to Jason Bates, Co founder on both monzo and 11fs.
It removes credibility, why not approach an independent media outlet? Actually reminds me of a wartime propaganda stunt
Have you any evidence of this bias or is it assumed?
Surely what matters is what Tom said and that won’t have changed regardless of who he said it to.
I used to work at 11:FS so I know that the team are careful not to put Jason on podcasts with Tom, to avoid any accusations of bias.
Also, your average viewer won’t know about that relationship 
Jason also co-founded Starling and consults for lots of challenger banks, and is on the board for fintechs like Xinja in Australia.
Your accusation is unfounded, and frankly, the fintech space is smaller than you think.
This was a really interesting talk.
From reading the “Monzo stole our money…” Facebook group, you can see how bias that is.
Many people from there registered on this space just to throw mud on Monzo, after the stat Tom has shared I wonder how many are/were involved in criminal activities. 
No point in waisting time explaining as it’s probably pointless, Monzo showed its worth over and over again, this community is already Monzo’s biggest critic when something is not right and behind it when the decisions are right.
No. That’s not what I said and it’s not what I implied. I was coming from the POV of accuracy. I understand why they may have rounded to nearest 5% as it’s easy to understand (convenient) for an audience. I’m just wondering what the actual figure is?
It’s around 95%. I don’t see what value this adds.
Ok, thanks for clarifying. I was responding to the post above which you liked that said
It would have been clearer to just directly say that you’re curious what the actual figure is to two decimal points.
It’s curious that, in this place, liking a post is also interpreted to have an ulterior meaning.
Yes, I was curious about the statistic. Yes, I could’ve put it in a different way. Indeed, had I known the grief that I was going to get for contributing then yes, or course, I’d have put it differently.
Folks, let’s not get into a debate about how posts were worded, it’s extremely non-productive. I am not sure that debating whether Tom should have said 94.8% or 96.2% or whatever the exact decimal point figure might be is any way helpful here.
Thought it was natural place to do a response, as it allowed a bit of space for the conversation, which wouldn’t have happened on Watchdog with Steph or Matt Allwright doing their best faux indignant face.
Also if you’ve listened to Fintech Insider for long enough, you’ll know David Brear has said enough critical things on Monzo in recent months to make him a well loved member of this forum. 
I have a huge amount of time for David, and he’s very graciously offered me a slot on any given episode whenever I want and am able to do it. He’s always thorough, fair and considered, whether his thoughts are positive or critical. It’s a fantastic podcast and I think a perfect medium for Tom to discuss this episode further.
SimonB and the Coral Crew in Conversation, coming soon.
(This will never happen. I have a voice for silent movies and a face for radio)
First question is why Baby Shark is on his playlist