9 posts were merged into an existing topic: Monzo vs Starling - heart versus head
N26 launch Spaces, their version of Pots. Awkwardly this is going to be the new name for Starling Goals and Loans too.
https://community.starlingbank.com/t/getting-cosy-with-spaces/7059
4 Likes
Spaces 
1 Like
I thought Goals was already their version of Pots since ages ago? What changed?
1 Like
They are going to add loans so it will not be just Goals hence the name change I guess.
1 Like
âSpacesâ for Starling will be the tab heading effectively - It will incorporate Goals and Loans (a little weird to have saving and borrowing right next to each otherâŚ).
N26 is using the word âSpacesâ as itâs âPots/Goalsâ implementation.
I could be entirely wrong - Itâs all overly complicated at this point!
3 Likes
So the new Starling card is not only about nice colour and vertical orientation.
The chip had to be redisigned to allow for Post Office cash deposits. It is a good feature to have, if I am honest. 
4 Likes
Thatâs interesting! Has Starling announced a partnership with the Post Office?
(And does that mean theyâll have to replace all cards, I wonder? I thought they were only changing the purple ones when they expired 
)
Only new teal cards will work for PO deposits. The partnership to be announced soon
3 Likes
Interesting, that new cards are needed for thisâŚ
3 Likes
Yep - New cards will be needed for Post Office cash deposits (which is coming soon⌠this is their version of Monzoâs "Apple Pay is coming soon).
Interestingly, the new joint account cards havenât been announced yet, so theyâll also need to be updated for the PO cash deposits.
3 Likes
Interesting that the 
joint account card has a new style chip as wellâŚ
4 Likes
Nothing to do with the chip âstyleâ, itâs purely down to the software on it. In fact, they shouldâve been able to update the older cards via âissuer scriptâ which is downloaded upon successful contacted transactions. They might still do it for older cards as I canât see it being cost-effective to force the replacement of all cards.
7 Likes
I remeber @Rika saying itâs possible to do stuff like this when using chip and pin (including changing the pin in app and it pushing it to the card, but this is messy UX).
Must be quick to do it during the space of a transaction. I guess itâs only a few kB.
It makes sense for new cards to come pre programmed. Iâm sure everyoneâs will get an update.
2 Likes
Not everything can be changed via. issuer script. 
Iâm going to wildly speculate that to add this, they may have had to add another application to the card or change some card settings that are only able to be set at manufacturing/personalisation time. This would mean they couldnât field-update existing cards.
10 Likes
But surely, any card worth its salt would be able to install additional applications remotely? I donât see why youâd ever consider a card that canât be fully updated in the field. I doubt there are security risks - the keys can still be protected (so like even the cardâs code is unable to gain access to the keys directly, but only do crypto operations with them and get the results of those), and frankly if an attacker can send issuer script on your behalf you have more things to worry about already.
2 Likes
Ugh. Sent a message to Starling CS via the âGet in Touch > Send us a messageâ option yesterday at 2pm. Itâs a simple question asking how to do something in the app that I canât seem to find an answer for. Not a sniff of a response and itâs almost 24 hours later.
I sent a message as itâs not exactly urgent, so I donât want to faff about tying up a CS rep in a chat, but I didnât expect it to take this long. Iâd ask on their forum but, you know â blah blah social logins blah.
So, can anyone tell me how to cancel a recurring transfer to a goal in-app? Iâm on iOS.
3 Likes
Click on the goal. Click the scheduled payment(where it says itâs due next. The next screen allows you to amends or cancel - red text at bottom of screen
3 Likes
That is incredibly useful, thank you @zombi! Now I can cancel my scheduled payment!
That UI is terrible, though, thereâs nothing to indicate you should click on it, it just looks like regular text (like the target amount to the left of it!). There is an âAdd Moneyâ button which is obviously clickable, but I had no clue you could do this.
Typically CS have replied, ONLY 22 hours later⌠* slow handclap * â Iâve told them to raise this as an issue, but somehow I doubt this will happen.
1 Like
Agreed itâs not obvious at all!