That’s..awkward were you expecting an invite to the current accounts or the regular prepaid card?
Either way, it sounds like it’s got lost in the mail so I’d recommend emailing the support team via help@monzo.com or sending them a DM on Twitter, to ask them to send you another card.
Hey Carly! I’ve assigned your query to our current account team - unfortunately at the moment we are only offering current account support from 9am-6pm whilst we’re in the Preview. They’ll be in touch tomorrow
Hi, I was just wondering how long it takes to get invited to get a current account? I’ve been a card holder since the Mondo Beta days and applied for a current account when the offer opened. not heard anything since. I’m not trying to jump the queue but was wondering if there was a time scale or prioritization process in place? Thanks. (I’ll add @simonb to this as he may shed some light on this )
I was lucky and saw a forum post asking for 10 volunteers for “secret assignment” the post was only visible for about 10mins before all the places were filled. So we were the first handful of people to get the card via post.
My mum actually got an email asking her if she wanted to apply for a current account on Thursday without her even seeing the forum post and her card arrived on Saturday.
Yeah myself too… mondo beta user, yet to receive an invite… Don’t get me wrong, I don’t mind waiting, but as the first to adopt such great tech - I’m equally keen to close the other legacy crap down…
I’m a Mondo Alpha user, one of the first 500 and a double investor. Don’t think any of that plays in to how quickly you’re selected to join the current account.
I dunno but I think I should defo get on as it is my birthday today, would make me ever so happy about being that 1 year closer to 40… maybe @alexs could have a word or maybe @simonb or @tristan could hook it up