Should Pots balances be counted for overdraft fee calculations?

[cookywook (Richard Cook)]

We’ve posted an update in the new thread on this topic.

Sharing here for anyone that’s not following that:

Inconsistent wording

Hey everyone, Dropping in to follow up on Tom’s message yesterday about the wording changes we’re making. But firstly: sorry we didn’t get this messaging right first time, and sorry it’s taken so long to fix it. In the drive to keep things clear and simple we’ve missed a crucial nuance – as people have pointed out – about what we mean by ‘balance’, and that’s not good enough. We’ll learn from this for sure! Here’s what we’re doing about it now: We’re updating the sign-up flow for Pots in t…