See your mortgage in Monzo šŸ  [Mortgage Referrals pilot live šŸš€]

Making Monzo Monzo Labs
316

I canā€™t think of a company Iā€™d trust less with something like a mortgage tbh.

Sorry but Monzo would not be the one.

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317

I have recently added my mortgage account so that i can view it in the monzo app. However i have a split mortgage (mortgage with multiple parts). Monzo only detects that i have one mortgage, the app wont let me add an interest rate or term for each but only for one of the total sum of my mortgage. Would be good if it was able to detect the two parts or allow me to manually split and add the data.

318

Oh that could be to do with how your mortgage provider passes the information to credit reference agencies, mine is split in two and shows as two on Monzo

IMG_4673

319

hi @wranglatang - welcome!

JP - has got it in one :medal_sports: unfortunately this is one of the key limitations of the data we can get, it really depends on how your lender reports it. From what we can tell it looks like a significant proportion of lenders bundle any mortgages on the same property into just the one record on a credit reportā€¦

Weā€™ve talked about a number of approaches as a team where we could allow you to manually divide up the balances & terms but that doesnā€™t feel great, weā€™d have no real way to therefore keep that up to date. For example - if you had some spare money and made a lump sum overpayment, weā€™d not be able to detect that and update the correct mortgage part with the updated balanceā€¦

It isnā€™t in our immediate plans to tackle but some of the foundational changes coming through in the next month do set us up better to cater for it in the future! :soon:

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320

Thanks both!! That makes sense, my mortgage provider is not very tech cutting edge!

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321

Is this the new look up and coming in the next few days then :eyes:

Nothing changed for me so far anyways

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323

Not for me, Iā€™ve had it a few monthsā€¦ canā€™t remember if itā€™s something I opted into thoughā€¦

324

I probably have had it too and forgot :man_shrugging:t2: itā€™s the first time Iā€™ve clicked on the mortgage section and it opened a window on the same screen rather than taking me into the carousel so I was trying to work out if anything else was new.

325

Harry said to watch out for early Octoberā€¦ So Iā€™m guessing nothing has changed yet just yet, but the beta app has everything ready to go

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326

I received access to the new mortgage focus screens today though. I guess everyone will have this now?

My mortgages are still in the carousel thoughā€¦

327

That oneā€™s been rolling out, and yeah mine still shows in the carouselā€¦ The only time I end up the though is when I tap on my account, which is rare now

328

Now gone from carouselā€¦

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329

Dismiss that message and then watch the original carousel item reappear :wink:

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330

Wow - youā€™re right - it bounced back to carousel!

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331

Disappeared for me and now no longer shows on carousel.

332

Mine disappears from the carousel after two dismisses :rofl:

333

How do you dismiss twice :see_no_evil:

Edit: Iā€™ve removed my mortgage and readded. Now itā€™s right and doesnā€™t show in carousel

Interesting.

334

Dismiss once from the carousel, but it reappears the next time you go to it. Dismiss again, and looks like itā€™s gone for good :thinking:

336

Or itā€™s an issue on the Android app?

337

Itā€™s still in the carousel for me, after dismissal #1 - old carousel card display shown without an option for dismissal #2

:android: