Sorry, I meant the whole procedure feels quite dated after the instant opening of fintechs (and even HSBC, who did everything in a couple of days).
The app’s not bad at all, from what I remember with Nat West. I haven’t downloaded the RBS version yet, though. I’ll wait for the card and card reader so that I can lift the restriction.
Thought I’d try the RBS mobile app anyway but it won’t let me because I’ve changed my mobile number in the last 3 days 
No, I re-entered my mobile number because you asked me to during digital banking registration!
Yes the mobile number confirmation, which triggers a change to your mobile number in the system is a daft bug. Happened to me at Ulster. You just have to ride it out.
Yep - and not really a problem as it’s not going to be my main account.
Wait till they go to bed for the clock change coming this weekend as well.
The NatWest app goes offline every night so I presume the RBS one does too. I suppose they have to clean the hamster wheels that power the servers at some point.
I think it’s more to do with overnight batch runs - @SebH might know more about this.
RBS have probably the best app of all the legacy banks, for ease of use and functions. Feels like their online and telephone banking is some of the worst as a trade off though.
Everything has worked well for me. From my experience, archaic doesn’t represent the experience with RBS at all.
Mine says the sender’s name.
My guess is that’s the reference you’re seeing - so it’ll stay as is
Just did a test. It says the reference when you first send it so I assume it will change to name soon or when the payment clears or whatever.
Yep. Just needed to look at the camera and blink. Really easy to use,
I have a current account with RBS and recently opened their Regular Saver.
Had to log out and back in again for it to appear.
Have you tried that?
I also have a Barclays account for the Blue Rewards Rainy Day Saver. It perfectly fine for deposit and forget.
Laughing at some of you acting all shocked that high street banks are still basically running on core systems which are 60 years old and need to be switched off and on again every day.
ITYM “more trivial”
I finally managed to get my issue with RBS resolved about them performing a hard credit check at the start of their application process. (See here for original post). I finally managed to get a complaint handler to call me back and they agreed to remove the hard check and overrule the original decision. It helped that I had attempted to contact them many times and they failed to call me back every time I think. So, now I’m just waiting to see if it does get removed.
How long did this take after the switch completed?
I’m waiting for my£50 bonus from last year’s switch offer.
Due this month 
