Haha exactly 
Is the rest of the conversation shown on Reddit? i.e. Is that how they started the discussion rather than stating what they wanted?
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Looks like there’s a message from support at the very top, probably with more info that they’ve ignored.
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But if they’d left that in it would have been less dramatic.
Monzo stole their money and needed to keep it for all the extra interest they so desperately need. Why else would they delay him transferring it out 
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Unless you’re Karen Carpenter, the greatest Karen who ever lived.
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