Not sure what to say about your assumption that we all have the financial means to have our phones repaired when they break, but that aside:
I don’t really think I’m asking monzo to do “all the work for me”, rather just to provide a fallback feature for when biometrics either aren’t usable, or aren’t desirable, as I’m aware not everyone likes them.
I found this post when trying to find out what had happened to the passcode lock feature I used to use before I started using biometrics. It’s not as though I’ve been scratching my arse for months then decided to get on to Monzo’s case about my broken phone
It wasn’t an assumption, you stated that it was broken.
Ultimately it was just a suggestion that you might be better going down this route rather than waiting for Monzo to implement this. As you can see, this topic is over 2 years old and in all that time it has amassed only 4 votes.
It’s not popular at all, so with that in mind it’s unlikely that Monzo will provide this as it would appear that people don’t want/need this and it’s therefore not going to be financially viable.
I said it was broken, I didn’t say I could have it repaired
Don’t get me wrong, I don’t expect anything to be done about this quickly, if at all. Rather my current situation led me to what I thought was an omission (indeed a removal) of a fairly basic feature, so I voted and commented and here we are.
I’m not sure I buy the privacy Vs security argument.
Just because someone can’t take money out there and then, accessing your account gives a lot of information about you which someone could use to attempt to defraud you.
So a lack of privacy could create lack of security
I don’t buy your logic. If you’re worried some hypothetical fraudster might root through your banking app for info, what else will they gain from all those other apps you don’t have PIN locks for (email, contacts, location, calendar, to-do list, photos, I could go on…) whilst they have this hypothetical free and unsupervised access to your phone?
This comes up periodically. Monzo has been a regulated bank for years. Neither the banking regulator nor the App Store has a problem with Monzo’s approach.
With the greatest of respect to you and every future person who joins this forum to request it for ‘privacy’ reasons, it’s only going to change if the regulator insists upon it.
Who are all these people who’d prefer to leave their phone without a PIN lock but will happily let people who might be potential untrustworthy fraudsters have free unsupervised access to their phone, and worry about these people getting access to their banking app but won’t worry about them getting access to the phone’s settings or email?
It is worth nothing that (in the case of Face ID), if enabled, there is no way of bypassing it with the code as mentioned in this thread, which for people wearing masks could be an issue.
Especially if, as rumoured, regulations on face masks in public areas become stricter in the coming days
iOS 13.5 has already been released to the public, and whilst it does automatically bypass Face ID in lieu of the passcode if it detects a mask being worn, this only applies if the passcode option is enabled by the developer, which in this case it isn’t so when wearing a mask, if Face ID is active (as far as I can tell), the only way of unlocking Monzo is to take the mask off and unlock it (or disable Face ID altogether, which IMO is not desirable)
