Our Approach to Overdrafts

yes, we can say upfront we will not have punishing charges.Monzo model is all about giving the control to the customer by creating features like pulse graph, budget tools, real-time notification etc. We are currently looking to meet our customers ( look out for a possible invite ) and evolve a model where the customer pays for the services S/he gets while remaining in complete control of the what they use and pay. The worst thing is to find the charges creeping up in a surprising ( rather a nightmarish ) way.

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