Brand new to monzo. Some things I’d like to prepare myself for before I get going. I understand, I think, about off-line transactions and that you will only put the transaction in the app when you get notified of the actual payment (certificate?). Is there notification prominent notification in t…

[image] hardya: Is there notification prominent notification in the app and if that (relatively unexpected) transaction takes you overdrawn but you have no overdraft arrangement how intrusive and repetitive are the reminders that you need to put money in that day? This shouldn’t really be an …

Hello @hardya :wave: I hope my answers are clear enough for you, let me know if you need any further clarification! Unexpectedly overdrawn :pensive: This is super rare with us. We do allow some (offline as you stated) transactions to go through, but you would usually be aware of these. There is…

Is it possible to be logged in on multiple devices? This may help towards supporting someone with a disability.

Nope - Not at this time. If you sign in on a 2nd device you’ll be logged out of the first device. :slight_smile: (Not sure what the behavior of signing in on one iOS and one Android device is though?) Perhaps Monzo can give insight on that last one :smiley:

Are these bank accounts yet or not really? Can the account be joint? Can the same account have two cards for two people? I’m looking for ways one could support someone with a learning disability. BTW a lot of learning disabilities will have an impact on behavior and so it’s possible your work su…

I think all of these questions have been answered in other posts on the forum :slight_smile: Search button top right will reveal all :smiley: But: [image] hardya: Are these bank accounts yet or not really? Yep, they’re full bank accounts (current accounts) with a Mastercard Debit Card, FSCS…

Using Monzo on an iOS device and Android device simultaneously works fine, I do :slight_smile:

Hello again @hardya :wave: Logging in on multiple devices is not something we support, but there is success when one device is Android, and one is iPhone. Are these bank accounts yet or not really? Full bank accounts! We no longer offer the prepaid programme. Can the account be joint? They can’…

Thank you so much for taking the time to respond, I really do appreciate it. what is the right outside estimated schedule for joint accounts (and therefore a card each I presume) (and pots). < 6 months, < 1 year, < 2 years? Or is it a hope with significant risk not to come? is there any thir…

Emma can link to Monzo accounts, and Money Dashboard are apparently working on it .

Off-line transactions, overdrafts & learning disabled users

UK Help

jzw95 23 March 2018 11:51 13

And Yolt has now announced their integration:

Topic		Replies	Views
Making Overdrafts Available News & Updates	192	13825	22 January 2019
Why, why, why is the overdraft on my Monzo so poor? Feedback & Ideas	56	9116	20 June 2019
Overdraft Feedback Feedback & Ideas	155	13891	24 January 2019
An Update on Overdrafts News & Updates	243	23479	6 July 2018
What is your best and worst Monzo feature or service? Feedback & Ideas	68	4269	10 November 2020

Off-line transactions, overdrafts & learning disabled users

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