Monzonaut AMA - Sophie - Senior Web Engineer Business Banking

  1. I would love to bring it to personal customers, but it’s not on our roadmap just yet as far as I’m aware. Lots of other exciting stuff going on across the business. In the meantime we’re focussing on making it a great experience for our business customers!

  2. I’d love our web engineering team to be bigger so we can work on even more cool stuff. (of course I’d say that). We’ve been hiring recently, though, so hoping to expand the team in not too long!

  3. It’s a funny one, I was thinking about this. As linguists we’re taught to be descriptivist, not prescriptivist - that is, it’s not our place to say what is right or wrong, we should simply observe how language is used. The rules of language were basically decided by some 18th century grammarians who decided to impose some rules based on what they thought was “correct”, which led to a lot of regional/social language features being labelled as ‘incorrect’ or ‘bad’.
    My general rule is: if people understand what you’re trying to say, then your language is fine, and nobody should tell you otherwise.

I think here the goal is to convey “your card has been used for fraudulent purposes” in a short a way as possible. “Defrauded” isn’t quite right here, as you don’t defraud a card - you defraud a person or company. I think it was pretty funny of us to basically make up a word here, but you can tell what it means, right?? So it’s doing its job :wink:

Also I trust our writing team implicitly - they’re fantastic.

  1. I’m horribly rusty at Scrabble, so probably @Dan5. I’m a Bananagrams girl myself.
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