Hey both 
- great to see this type of themed Q&A.
A few different questions, if I might. A couple directly related to the annual report:
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I’m not sure the new mission necessarily resonates with me as well as the old one did. I thought I understood what a financial hub was (my interpretation is here), but ‘makes money work’ seems much less defined to me. This might be a big ask, but could you put a few words together to explain what this might mean in a way that’s more tangible?
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I was interested to read that your bankers are Natwest. Not really understanding this world, could you explain what this role is and what Natwest does for you?
And some more wide-reaching questions that came to mind on the back of the report:
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In some of the press about Jonas’ new role, it seemed to say that Monzo would be putting international expansion on the back-burner and that your focus was on building the best UK current account. Is this an accurate report from your press release? Could you explain any more about the business plan in this area?
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Nationwide is currently running a campaign on their legal status of being a building society, playing on how they can literally ‘build society’ and pressing their mutual and ethical foundations. It struck me that it would be difficult, if not impossible, for a challenger building society to emerge. Do you have any thoughts on the structure of the industry and whether there’s a correlation of organisation type to their ethical and business approaches?
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One that the investors on the forum might be interested in: can you comment on when / how there might be an exit. Is there increasing interest in a trade sale, for example?
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And finally, on a related topic: all organisations go through changes in leadership, in shareholders and in direction. Are you taking any conscious (or, on reflection, unconscious) action to embed a certain ‘Monzo DNA’ in the organisation so that culturally it would be more difficult to the fundamentals of what makes Monzo Monzo? (I might not have explained that very well - sorry).
Sorry for so many questions. Keep up the good work!
