I really like this - just a thought - do you intend to branch out into more customer data insights for merchants as well? I am thinking some small merchants may not have this capability and could benefit from it (e.g. how regularly do different types of customers come, how much do they spend, ability to use the loyalty programme as a method of contacting customers).
Personally I think there is an opportunity out there for something that deepens the relationship between a customer and a shop (extending beyond loyalty) - e.g. opt in communications platform etc etc
Much the same as it works in person then, except the merchant displays the QR code at the online checkout instead.
I have just this morning downloaded your app and found one local deli/coffee shop. Unfortunately itās too far out of the way as I donāt drive but I may start talking to my barber shop and pubs, especially as they donāt currently have a loyalty scheme at all
We have some of that today but itās a bit light currently. We definitely want to become a platform for these kinds of smaller businesses to have a closer relationship with their customers.
Not only would opt in communications between customer and merchant be a good idea, but this also has the potential to do away with annoying paper receipts. They could either stored in Scrummy or, even better, use Monzoās API to attach a digital receipt to the transaction. Iām not sure if the Monzo API has or will have the ability to attach receipts though, whether digital or otherwise.
Yes, that would be great. Thatās the holy grail of statement enrichment right there
The challenge is unpacking the data for the items that were purchased within the given transaction. If the merchant has a nice modern ePOS like Square or iZettle then that might be possible.
