Monzo rival: Loot

Fair enough. I went through the forum pages looking first but neglected the search button. That’s my fault.

I’ll give it a go now, seems there’s some changes since the earlier posts here and I’ll do a roundup of what it’s like.

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So I’ve grabbed a loot card because it has goals active which i really want to try

The app crashed loads and needed force closing to show that my account had in fact been created. Truly a frustrating experience so far.

Now ive been on with their customer service as…

I tried a small topup from my Monzo debit card but had it frozen so it declined twice (which showed in Monzo app)

Then i defrosted card but it shows an error on Loot which their customer service say they normally see only on foreign cards.

So I guess maybe Loot dont recognise 535522? Does anyone else hane this or are your cards working ok?

I meant to post an update on this a couple of weeks ago.

I got a Loot card, tried it out for a couple of days and closed it. Here’s a quick roundup:

  • App doesn’t feel very fluid to me
  • Another Starling-esque circular home screen that’s just useless
  • Goals are good, it’s nice to see what it’ll be like when we get it here
  • The few merchants I used it with had logos etc.
  • Having a web interface is pretty useful
  • Couldn’t find a forum or community
  • Old Mastercard logo on the card (small gripe but still)
  • It doesn’t look as though FSCS support will ever be added, which isn’t ideal. I understand Monzo doesn’t currently have this but it’s listed as :soon:

All in all, not bad. I’d recommend over Starling and if you’re dying to try out the goals/pots feature, then it works well here.

Last time I tried it, felt like their app was one of those hybrid Apache Cordova/PhoneGap apps which is really just a wrapper around a web app (though available offline), definitely doesn’t feel as fluid as a native app like Monzo’s.

Monzo do have it?

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Yeah I’ve had loot for a while. I think they’ve got some nice ideas but my god is their execution terrible. The app is just so buggy. I still have it, and try it out every now and then but it hasn’t got any better. I much prefer Starling to it, but each to their own.

I do really like the card though, and having a web interface nearly makes me use it despite the terrible app.

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Monzo have it for the current account, not for the prepaid

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Ah, that’s interesting. I found that info on the ‘About’ page. Is that out of date?

And Geoff, that’s why I should read all the messages before replying! :stuck_out_tongue_winking_eye:

I have a Loot card… such a cool card design with the translucency. The app can be quite buggy and having to log in every time on Android is a real pain. But the daily budget (money remaining divided by days remaining) is pretty cool and the goals (basically ‘pots’) feature is awesome.

Not sure what their long game is and how they look to make a profit in the long term, but I can see why they might be popular with students.

pre-paid are not eligible for FSCS protection

https://www.fscs.org.uk/what-we-cover/questions-and-answers/qas-about-deposits/#question12

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Now that’s an interesting model, wished we had that as one of the Monzo choices on the vote.

You did - option 4 :wink:

The blog post said that, the actual vote thread didnt. It said along the lines of: comments section seemed to only be relevant if there wasn’t a clear winner it stated.

Yes that was my understanding too.

I’m sure that if someone had posted that suggestion & it got a similar number of likes to the number of votes that option 3 received or a lot at least, the team would have considered it though.

Therefore with the MSE Pre-Paid Travel Card Users voting by their droves for Option 3 while the majority of the Monzo ‘Believe it to be the future of banking users’ voting for 1 or 2, any reasonable alternatives are pretty much likely disregarded.

Anyways; lets not re-visit that and focus on Loot. A good alternative idea to deal with Travel Card abusers :slight_smile:

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