A post was merged into an existing topic: Removed Posts - February
I was actually shocked to read the post from a Monzo employee on Reddit. - especially this part:
We wonât take away or change an overdraft youâre using if your score changes.
If you already have an overdraft with us and your credit score changes, we wonât take the overdraft away, and we wonât reduce your limit.
If true, I canât see how that matches Monzoâs obligations to be a responsible lender - all banks should reduce overdraft limits if their view of the creditworthiness of a customer changes.
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Bit cheeky that Reddit gets a detailed reply, whereas the thread about Facebook tracking (potential breach of GDPR) takes a whole load of effort just to get a response saying that weâll get a response some time.
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Reminds me of when a twitter poll was done to change the transport icon and the community only found out after a member shared the results on here 
I thought this place was the heart and sole of Monzo 
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Oh I had only just forgotten about that icon and written it off as a bad dream.
As much as I like Monzo its so fucking stupid at times. Making changes to a bank affecting millions of customers by a Twitter poll. I hope someone put a stop to that actually happening.
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Did you miss the word âagainâ off the end as I believe it did get updated based on the result?
The actual reason for the poll was ridiculous too in my opinion 
Annoyingly this rings a little true with meâŠmakes Monzo seem slightly toy like and removes a little faith from them.
That saidâŠI got some good answers from the forum and followed them up with an in app chat 24 hours agoâŠthey said the borrowing team would get back to me in 24 hours. OopsâŠ
One thing Iâd love to know is how TransUnion have any idea how much youâre paid?
All banks report monthly income/outgoing totals to the CRAs so itâs fairly easy to work out take home and from that estimated gross salary.
I just donât find that possibleâŠrepayment of expenses from your company (mileage, lunch, hotels etc), payment from your other half for bills (those of us who donât have joint accounts 
) and the rest. I just donât see how incomings you your account can anywhere near quantify your salaryâŠ
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But not everyone has those types of incoming payments. Iâm assuming itâs a minority who do but I have no real basis on which to set that assumption.
Itâs only ever going to be an estimation.
If you log into HMRC and check out your salary estimator itâs quite often a little out, despite them having all the information they could ever need!
This is unfortunate - so equifax and Experian (Monzo hasnât popped up yet) both think I earn nothing? Thatâs literally insane! Learning being taken here.
RE salary their confidence level in me must be so lowâŠI pay an extra ÂŁ150 into my pension pot (tax breaks ftw) and then ÂŁ300 in student loan. I would estimate that Monzo likely think Iâm being over zealous by over ÂŁ9k or 15% ish. 
Well if youâve never had any incoming payments and never had any other bank I would assume itâs nothing or possibly set as null to indicate unable to give an estimate. So if youâre 18 and never had a bank in your name.
I would assume Monzo also looks at your Monzo account incoming/outgoing payments to guess too, so even if the CRA was unable to give an estimate they might be able to work out affordability.
Re Experian Monzo have just started so you should see that appear end of this month 
As for not having an active account listed at Equifax that probably be negligible on lenders criteria and decision. I think Monzo however may take off a few brownie points in their scoring if they canât get a close enough match to what you submit and what TransUnion (and now Experian) estimate.
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