summer 2024 cards:
Neon Blue
Neon Green
Neon Pink
Neon Yellow
Possibly?
7 Likes
(I hope so!)
Only references so far. Still probing 
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Ooh would love neon colours
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Iād love my pink card back.
Neon blue, not so sure.
Not a fan of the Max Burnt Coral 
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Will have to see but I donāt think itāll be bold enough 
can imagine very much like the Algbra blue.
Still rocking the 
but the neon blue sounds interestingā¦
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Possible colours for child accounts? 
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I pay Monzo for custom wallpapers 
.
Iāll probably pay for a child account if necessary too.
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Not much yet, but it looks very āLagoon Blueā so far.
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Think these are my 3 takeaways:
-
Pay plans from Pots.
-
Neon cards returning with Neon Blue.
-
Transaction PDF files.
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Hope for the best. Plan for the worst.
Euro 2024 parallels
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Assuming the Known Locations is to address the issue with phone mugging meaning you only make large transfers at home, work etc
If this is the case, and sorry to bring it up again, but this is an example of Monzo going above and beyond to address one of the few issues that a minority of people have fallen victim to, a great solution using the advantage they have with technology vs older banks. I love this aspect and itās why I do believe they are still the best bank for me
The CS is by far the biggest complaint, I donāt want to debate that part again as itās also the wrong thread, but I just wonder if Monzo value responding to complaints regarding a minority of thefts, why wonāt they just invest in improved CS a bit?
Monzo would feel so much better for me if I just had the peace of mind that when I need some basic support, they are there to answer
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Sometimes itās not the training (I had decent training as a cop), itās down to the people brought in to do the job.
Not sure Iāve ever had a bad time with customer service, but Iāve only ever needed it a handful of times over 5 years.
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I mainly agree with you - the issue is it feels like Monzo hasnāt implemented those tools that make people contact less yet, but still go ahead without as much staff as needed
I havenāt had an issue other than late response times, I was locked out once trying to spend on my card and it took a few days to resolve and for them to ensure I wasnāt being scammed, it was a little surreal to be honest - the same experience at other banks is āreply Y if this was youā or a few minutes on the phone and that department is definitely understaffed
I canāt make it clearer how much good Monzo do, but I canāt imagine how horrific it would be to get scammed and wait 6 weeks before anyone even asks how it happened
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I had a feeling over a month ago that neon was returning. Due to a post on twitter such as images of the previous neon cards especially the green one.
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I just hope they let you pay for one rather than the referrals they did the last time
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I hope so too.
I was lucky enough to get one last time through this community without the referrals as I had 0 friends to even refer anyone.
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Or stick around the forum and get one without referral.
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Fingers crossed
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