Monzo - 2019 - Will it Thrive or Fail?

Monzo Chat
82

Clearly it does matter seeing as you brought it up and insisted multiple times it was Barclays.

2 Likes
83

Until cheque imaging comes in later this year. There arenā€™t that many cheques in comparison with other payment methods

2 Likes
84

I assumed everyone knew Natwest cleared Monzoā€™s cheques and acted as Monzoā€™s correspondant bank. It has been mentioned a few times.

5 Likes
85

Monzo needs to offer:

Real borrowing facilities
Phone service
Business Accounts with useable facilities

2 Likes
86

First new product for me is a good rate instant access Cash ISA.

Secondly Iā€™d like to see a good fixed rate ISA.

Thirdly more marketplace tie-ins.

2 Likes
87

What do you mean by phone service?

1 Like
88

The ability to call to resolve a problem. As monzo grows this will be an issue. App only in my opinion isnā€™t sustainable 100%

1 Like
89

Agree better investment and saving facilities are much needed.

1 Like
90

You can already do this - check the number of your card

4 Likes
91

My bad! :yum:

I didnā€™t know there was a number:)

3 Likes
92

No one answers the phone likeā€¦but itā€™s there

2 Likes
93

Iā€™m pretty sure response times are super fast now theyā€™re on top of backlog

edit: but I wouldnā€™t know because never feel the need to ring - in app chat ftw

2 Likes
94

I was just humouring what I read here. Iā€™ve never called.

1 Like
95

The problem I see for Monzo is getting inbound transfers from Europe sorted ASAP. I know multiple people who are waiting for this to happen so they can get the IBAN for their salary to come in but are becoming frustrated at how long itā€™s taking to shore this up. I know you can already do it but itā€™s not as reliable. With me changing jobs too, Iā€™m left wondering if this will become an issue for me too.

2 Likes
96

Why not just use TransferWise in the meantime?

97

Itā€™s mostly for emergencies only, try to use the in app chat where possible is the vibe I get.

1 Like
98

No idea how I would even set this up or how it works. Has Monzo done a blog on it?

1 Like
100

I think trying to persuade an employer to pay you via Transferwise would be a big request to try and push through.

1 Like
101

Then by that reasoning, surely youā€™d have all of this in hand before you took a job paying in another currency?

102

Some of the employers looking for IBANs for payment purposes arenā€™t paying in another currency by all the accounts Iā€™ve seen on here.