I have been given this same step by Monzo support several times over the last 2 years. it fixes some of the app issues. Shame there isnt a function on the iPhone to ārepairā an app, rather than delete.
On iPhone if you go settings, apps, Monzo, and the bottom reset session itāll set it as new.
Unless I am mistaken, this only logs you out - it doesnt actually ārepairā the app.
Iām sure itās fixed something in the past for me.
So far really like the new offering and would love to come back to Monzo (started using Starling just for kite) but we really need both parents to be able to manage the under 16s accounts. How far off is this?
3 Likes
No it does not
Itās a decent start for Monzo, but for users this launch is both tantalising and frustrating.
We moved our 15 yr old and our 12 yr old from Starlingās U16 accounts (Kite Spaces) to Monzo.
(I appreciate that much of this has already been mentioned, but this is our pros and cons).
Pros:
- Applepay works for the 15yr old.
- Payment auth controls are better thought through on Monzo Vs Starling (less friction!).
- Savings pots are great.
Cons (Monzo can fix):
- Child can only be associated with a person account - U16 accounts should be able to be attached to join accounts. Starlingās Kite Spaces allows this.
- Transferring Money both in and out of child accounts is a pain. Relatives ought to be able to give money directly to the childās account. Starling has a kitelink that can be given to relatives.
Cons (Monzo canāt fix):
- Applepay doesnāt work for our 12yr old as heās U13
On balance itās more convenient for us as we primarily use Monzo for banking; our 15 yr old likes Applepay on his phone for the bus etcā¦ but our 12 yr old is a bit miffed that heās stuck with a card, (albeit a very cool flouro one).
Keep going on this Monzo - youāre doing great 
6 Likes
100% agree. This would be good. My partner was going to set up another account in hopes that theyāll merge. Not sure if it works like that though
Big risk, not just with the merging, but also with the uncertainty of when it will actually happen.
Unless youāre happy with the current situation, Iād suggest holding off until an official announcement, as the wait could extend for years.
I posted a similar idea earlier. Reposting here as I didnāt realise this thread was here for feedback. My idea is even simpler potentially than having a dedicated link - just automatically forward money based on a payment reference.
We love the new child accounts after having tried many including GoHenry and Rooster from my old NatWest account.
Youāve done a great job and on the whole I have no complaints at all.
It is perfectly understandable and reasonable that the kids donāt have their own bank account number and sort code.
But I would assume there is one thing you could do to make the process a little more seamless than it is currently.
Each child account could have a unique child reference number.
If the parent account receives a payment with a reference that matches the child reference number, you could skip the step of the parent having to transfer the funds and it could automatically be deposited into the child account.
E.g if a payment is sent to 040004 with my account number and a reference of XYZ, if that reference matches my child reference, the payment is sent automatically to the child account, skipping the payment account entirely.
This way, grandparents can be given my account details and the child reference, and thereās no action on my part (or delay) to transfer the money to the child.
11 Likes
Hi,
Weāve been setup with a childrenās account that we were hoping to replace his Barclays account with. Weāve since discovered that the account doesnāt have an account number or sort code so family members arenāt able to send money to this account. Only I can see the child account in my app so not even my wife canāt send money to the account either (we have a joint account with Monzo) so itās not very practical unfortunately.
Am I missing something or is this just a card not an actual account?
Thanks,
Richard
2 Likes
Nope not missing anything, thatās the current form of the u16 account.
Over time, this may change - likely two parents can add and monitor first.
Starling Bank seem to have rolled out a payment link service to their Kite accounts to allow others to make payments to the child accounts.
1 Like
Hi,
Thanks for the clarification, Iāve advised my son to keep his Barclays account for now and weāll keep an eye out for any updates.
Does anyone know the exact date that it will be released in November?
I might have missed it, but Iām not aware that any timeframes have been given?
1 Like
when will this be released?
Do you need to receive the card first to do this?
From memory, no. The card is not needed to setup the Child account.
There is no ETA. It is still being tested
1 Like