🐎 Lloyds Banking Group Chat

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4710

Actually I did mean premier but even standard service was so much better.

For example with them I could chat in app anytime I wanted even if it wasn’t on premier. They solved things there and then and I never had to chat back. I could ring and speak to anyone, anytime.

Lloyds chat be like, let’s just not respond to the customer ever or tell them to call. It’s fully useless and I wouldn’t care if they just got rid of it.

The supposed “24/7” you get with premier they just tell you that the department you need is (obviously) not open and they can’t help. But you can go to branch. Which’d be fine expect there are none around me that open at weekends or extended hours.

Im really only with Lloyds because the products and app is pretty decent and I CBA moving again.

1 Like
4711

I went into Lloyds today to deposit some cash and I tried to use my Lloyds International Card and quickly noticed it didnt work and the cashier was a bit confused. The manager then came over and took me into one of the private rooms and was really nice and explained to me that Lloyds International is under Lloyds Bank Corporate Markets and that Lloyds Bank UK is under Lloyds Banking Group.

So after producing my Lloyds UK Premier Card we did the cash deposit and everything went great.

She was really nice though, I explained that I recently moved onto the mainland from Jersey and she walked me though all of the Lloyds UK stuff and benefits. Turns out i forgot activate my Lifestyle perks or something like that (I went with Disney+). She also offered me a contact to something called a Mayfair Service. No idea what this is so I said no thank you.

But my first experience in a UK Lloyds Branch and it was really nice and friendly.

3 Likes
4712

Lloyds Mayfair Banking Service is for the stinking rich.

“Service eligibility:

Our Mayfair service is for clients with £2 million or more in assets or an annual income of £500,000 or more.”

3 Likes
4713

Oh i see.

I see why she said it then. Personally I don’t see the point in the account really. I am fine with Lloyds Premier. Plus I have a Account Manager with Lloyds International and only used them twice or maybe three times the entire time.

Personally I dont see the point in private banking. To me its just a way for people to go “oooo look at me” and i’m not that kind of person.

2 Likes
4714

I actually was looking through private banking pages and there’s some mention of travel insurance? I might ring them to ask about it, would be nice to get if for free

4715

The travel insurance will just be the same one offered in their Lloyds Platinum Account just becuase the account has the name “private” in it doesnt make it any better.

1 Like
4716

Is there anything wrong with it?

4717

The limits are not that good. You can read through and see.

1 Like
4718

Lloyds have carried out AML checks via Transunion on Curve customers.
I have also had one dated today.

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4719

Seen this on Reddit earlier.

Takeover imminent then.

3 Likes
4720

I think Lloyds (as part of their takeover?) are going to become the lender for Curve Flex as that was suspended earlier this month.

2 Likes
4721

There are interesting developments planned for Curve

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4722

Is it going to be the Lloyds app I always wanted? :folded_hands:t3: :joy:

1 Like
4723

This will be interesting what Lloyds will do with Curve.

I suppose if the CMA forces Apple to open up Apple Pay like the EU did, perhaps Lloyds will be at the forefront with a payment solution.

But for the Curve investors and founders… wow, a huge multimillion pound loss!

1 Like
4724

I opted out of Curve flex/credit/lending right at the start. I still have a debit card forCurve.

1 Like
4725

Sounds interesting.

4726

For those with current/past apple pay issues does anyone know if the WE mastercard adds and its only visa or should i not bother applying for that either?

4727
1 Like
4728

I saw that mentioned in the FT, Lloyds claim the data was anonymised but it does somewhat blur the lines.

Personally, what staff do with their own accounts is their own business, so long it’s legal.

4729

It’s anonymised, but triggered by a “staff tag” most likely.

While that isn’t 100% anonymised, it doesn’t mean any personally identifiable information was utilised.

I don’t see any issue with it, and a £1,200 pay rise the next two years isn’t bad, which a minimum £27,400 salary.

1 Like