Also the travel insurance Curve offers in it’s Metal card includes Collision Damage Waiver (CDW) - Is this the same with Monzo? I’ve not had a chance to look through their terms yet but it’s also AXA?
Hi, and welcome.
The terms and conditions specifically refer to phones, so I’m guessing that tablets aren’t covered. I’d drop an email to help@monzo.com or use in app chat for a definitive answer, though.
Accessories, like chargers, ear buds etc are covered, up to £300 as long as they are damaged or lost at the same time as your phone, and your phone claim was successful.
Also, bear in mind that this isn’t new for old cover. If your phone is lost, you would receive a refurbished one. And the same applies to accessories.
I’m not sure if you will be able to read them, but the terms and conditions are here
Thanks to you I can get to those and will read now.
Okay well that all seems pointless to me. I will stick with the basic account. I can’t see my watch going the same time as my phone unless I went off a cliff!
1 Like
Well they just announced mobile phones are banned from being sold locked from today according to sky news so if the insurance do some how lock it then they will have to pay to unlock it.
Looking at this post it’s reminded me - unless it’s changed I remember that maybe Nationwide’s or NatWest’s cover also had accessory insurance. When I lost phone I also got a voucher for Carphone Warehouse to replace the case. I’m guessing that was an Aviva policy though because of the CPW voucher.
I won’t be taking this as correctly stated it does not cover tablets. Shame but that’s not Monzo’s fault
Indeed thanks for that I had a look before i saw your reply 
Having scoffed at Plus and the idea of Premium, I’ve just taken the plunge and gone Premium…
I have had (and used!) Assurant phone insurance for years - the exact same policy as this Premium package has, for about the same price. Now, perhaps I was being ripped off for years, but it felt like a fair move to now have Monzo Premium and the same cover (and travel insurance…if I ever travel again…
).
Initial impression is that the terms of insurances are worth the money (£12.50 a month net of interest income on £2k) and I like the virtual cards idea.
The “other accounts in Monzo” bit is good but nowhere near as good as Yolt which does it better for free. Custom categories a bit better than Yolt though.
Not sure about a metal card - will see once it arrives I guess but I can’t recall last time I used my Monzo card. I am “full Monzo” but with majority of my savings elsewhere.
Lots of opinions either way here, of course, but for me it appears worth it for now.
I’d love a Monzo credit card in future - maybe with preferential rewards or something for Premium customers… 
9 Likes
I now have a large Mobile so the insurance might well work for me. I tried Plus and it was ok but what is going to stop me going to Premium is the stopping of the card when it’s done. I know people say “why should you get a card you are not paying for” but it’s been made clear that it’s £50 to leave within 6 months so the card IS paid for by the 6th month and so the customer should be able to keep it.
Going Coral/Blue?Coral was a pain and there was no choice, the system does it automatically. So until that’s resolved I am not going to rent a bank card I might only physically use a few times a year. If it’s £50 it’s £50 and I want to have the right to use that card afterwards.
Someone from Monzo said it could be kept on Plus, and that was a lie
2 Likes
They stop the card? Yeah that does feel a bit customer-unfriendly tbh.
1 Like
What’s stopping you is that Monzo cancel your metal card and order you a standard coral one. So therefore your metal one becomes useless.
That’s what they said
1 Like
Has anyone else tried to do a paypal withdrawal on their Monzo Premium metal card?
It worked fine for me before on the old plus blue card, but shows as unsupported for the metal one 
Looks like Paypal have not updated their list of BINs yet
Amazing that they continue to lag behind every time and yet grow so quickly as a business
But why should you get to keep using your metal card if you’re not paying for it?
The only point to the metal card is to demonstrate to everyone that you pay Monzo £15 a month.
5 Likes
If you pay for Plus or Premium, do the pay point top ups work in the time before you get the new card? I’ve got one to use before the end of the month
Because after 6 months you’ve paid it off effectively
2 Likes
You don’t get to choose which aspect of plus/premium you’ve paid off after 6 months.
The metal card is exclusive to premium, therefore if you’re not paying for premium you don’t get to keep what is exclusive to it.
7 Likes
To demonstrate to everyone?
What an odd thing to say… And why should there be a £50 charge if you leave within the first 6 months? So if you leave in month 2 and you pay £50 you are then paying for a card you can’t keep and features you won’t use.
The card should be yours to use after the 6 months or £50.
1 Like