What a ridiculous statement.
I can afford a coffee, I would still like to know the cost before I order.
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I’m just taking a look at policies that cover iPhone 12 Pro Max’s, as likely the ‘high end expense’ for cover - from a 15 min search on comparison sites, this is what I can see, about 3rd party parts / Geneius bar repair,
| Who | £ Monthly | £ Limit | Claims / Year | OEM Parts? | Offer Direct Repair |
|---|---|---|---|---|---|
| Monzo | - | £2,000 | 2 | No | Not in the policy wording |
| Next Gen | £10.91 | Value of Phone | Unlimited | No | Not in the policy wording |
| So Sure | £11.49 | Value of Phone | Unlimited | No | Not in the policy wording |
| Mobile Phone Insurance Direct | 15.99 | Value of Phone | Unlimited | ? | Yes |
| Swipe | 9.75 | Value of Phone | Unlimited | ? | Not in the policy wording |
| Cloud Cover | 10.93 | Value of Phone | Unlimited | No | Not in the policy wording |
| Trusted | 11.5 | Value of Phone | Unlimited | ? | Not in the policy wording |
| Buy mobile phone insurance | £14.99 | Value of Phone | 2 Loss / Unlimited Damage | YES - according to website, but not in the terms | YES - according to website, but not in the terms |
The only thing I find that covers OEM parts, and Apple Repair directly, is the last one - link
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Same here. Hopefully I’ll get to try it this Saturday to see what the costs actually are. I also noticed the interesting ‘Plus’ reference - I wonder if LoungeKey were partnered up with Monzo in 2019 for Plus V2 but it never launched (properly)?
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When I had plus at start I used another monzo card image which was better than none
Fair, I did just do a search on a couple of comparison sites and it didn’t come up. Will add it.
But either way - if OEM parts is something you want in insurance - it’s not going to be “The Standard” - so one needs to read policies and shop around to find it, and be prepared to pay for it too
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Meh.
So Monzo has jumped onto the metal card bandwagon and replicated some more of Revolut’s features. Not unsurprising, and not in itself automatically a negative I guess. But this isn’t particularly innovation.
On the positive side, there are some differences to Revolut:
- afaik, AXA is actually a decent insurer unlike what Revolut uses, so that’s a plus for travel.
- fee-free overseas cash: why £600? Starling is free, unlimited, and for all. I know it costs you money, but I assume you’ve done the math on this, and how much people withdraw on avg and how much it costs. Do you really lose much from just making it unlimited? I don’t understand how Monzo’s most premium plan is capped to 600…?
- “ If you pay in cash more than 5 times a month, we’ll take our normal £1 fee from the money you pay in.” this is also kinda cheap. It’s £1. Have you done the math on this to be sure it’s infeasible to make it unlimited. How many people on this plan would do more than 5? How do you figure capping something that costs a pound is a good idea, rather than having the marketing advantage, and the consumer feeling of “all-inclusive” (a powerful feeling!)?
I’d feel much more comfortable buying this knowing it’s all inclusive, even though I will probably never even hit the current caps. I would not buy it with the limitations, though. Human mind is a fascinating thing. Have you done the research to know lost sales don’t outweigh the extra fees incurred to you?
Anyway, a net plus I suppose, but you’re running out of ‘playing catch-up’ runway, so I hope the innovation comes next.
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Would having a different colour metal card do well for monzo like red or the original monzo colour it could give people choice and stand out even more
The current white looks similar to the bunq metal card though that one is classed as credit mastercard but doesn’t have credit though I do like my black curve investor card it has no details on the back just my name
TLDR over the last few days.
iPhones may or may not use genuine parts when going for repair which may or may not invalidate the warranty.
Hope this helps everyone.
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Oh thanks. That really helps!
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£600 overseas is outside of Europe/EEA the euro and other currencies such as Danish Krone in Denmark Is unlimited like in the UK
Thanks for letting us know Anthony! 
We’ve asked the LoungeKey team to correct it.
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Lounge key quoted on monzo blog £24 but lounge key say £19 that’s a difference of £5.00 is that right or wrong
Yes the difference between £24 and £19 is £5
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The blog’s correct – it’s £24 to access a lounge if you have Monzo Premium 
Shopping around, a specific lounge is £28.99 and with Monzo (if) it is £24, that’s a saving of £4.99 or 17% discount.
I’d love to get a metal hot coral card!
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Another forum post said they went against hot coral metal cards as they didn’t work in their mind but I still think that would work and don’t know why they don’t offer it why is it white like bunq
My app does say £19 and I will ask next time in Edinburgh airport cause I think that will give the right answer but if lounge key say £19 then they say it’s right
The LoungeKey website says £25 so who knows, then again, it also says it works with Monzo Plus though if you try to sign up with Monzo Plus, it says no.
So overall not too bad if travel was a little easier in current times.
That said the 4 things i’m really disappointed about would be…
-
The Loungekey “discount” from what I’ve read is a little bit of a joke as there seem to be many ways to pay the same without a membership
-
The phone insurer you use openly admits to using 3rd party parts. If i’m paying for insurance I would want any repair to be done with Original manufacturer parts
-
The choice of “White” for the metal card isn’t great in my personal opinion and from what I read is sandwiched plastic rather than full metal like Curves
-
The retailer offers are really bad and again something you can get without any membership. I would far prefer as someone has said some sort of cashback scheme. With a cashback scheme I would be far more likely to join
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