I’m tempted. I need to compare the travel insurance limits with our existing annual policies which expire shortly but the family travel insurance.
I think my mobile is covered under out of home valuables cover, but by including this in the Monzo Premium package instead I could effectively cover more of other valuables within my existing home insurance policy. I’m also keen that a claim on this policy would be less likely to lead to a rise in my house insurance premium than it would if I had to claim against the house insurance policy.
Not super fussed about the metal card but I guess it’s a nice talking point.
I think £15 I a bit heavy. I won’t be using ANY travel insurance until spring at the earliest, so that’s half the year gone with no benefit… and I can get the flight lounges for the same price if I shop around. A WHITE card? No thanks. Maybe if it had been left metal but white doesn’t do it for me. I can sign up for credit checkers for nothing… doesn’t leave many ‘benefits’ for £15 that’s useful or warrants the price. Tell you what I COULD use… a system to photograph cheques Instead of sending them by post and waiting two weeks! I work for a small charity that pays me by cheque and I have to keep a ‘normal’ bank account open just for that purpose.
Looks good to me. The benefits are comparable to those I currently get with my Lloyds premium account, for a slightly lower price. The only things I’d miss would be the fee-free £500 overdraft, and the home emergency cover - both of which are quite useful.
I’m tempted, though not going to rush this decision. Lloyds are no longer offering that packaged account to new takers, so before making the switch, I need to be confident that this Monzo Premium account is here for the long haul, and not going to be withdrawn after a year or two.
I’m keen to compare the phone insurance to the nationwide Flex one.
I think what would seal it for me is if the phone cover was family cover too. If that was added in I’d sign up.
I’d still really love it if claims on these types of products could be managed “in app” - I hate having loads of different providers to track down. That would be truly new
Going to have a read of the terms and form some opinions!
“ Repairs will be made using readily available parts, or we may provide remanufactured products. These may contain parts that are of similar or equivalent specification, and these may include unbranded parts.”
I’m not wild about this part of the phone insurance Terms & Conditions, honestly. My reading of this is that repairs may be made using (for example) non-genuine screens.
Still, for £10 a month on top of Plus, I’m reasonably happy with this. I’ll give it a go and see how I feel about it long term, and reassess in six months.
This sounds like a decent “premium” (lol) over Plus I think, currently pay SoSure around 11 quid for insuring my phone so this seems alright to me. Might be old beyond my years but I don’t see why people go mad for a metal card?
Good deal when travelling becomes a reality post Pandemic.
Question: @maxwhite any plans to have gadget insurance. Phone insurance is okay but the ability to cover 1 or two gadgets (whether phone or another decice) would be better for me.
Any plans for Joint Accounts? Especially with family insurance?
Hey Drew I’m an avid joint account user who wants support for shared accounts as much as you do. It’s just a question of getting it right for personal accounts first
Yeah, this is a red flag for me too. Also the opaqueness of their timescales for replacements. With O2’s insurance I can have a replacement phone sent pretty much immediately, and as long as the broken one is returned, only excess is chargeable.
Means you’re not without a phone if you smash the screen (but can still just about use it). Or not without it for long if you totally destroy it somehow. Seems this provider will require you to send off the smashed one and let them repair it with questionable parts.
Shame as I would have signed up to Monzo Premium had this feature been better.
Forgive me if this sounds like I’m defending the product, my experience with phone insurance (outside of carriers) is this way. My old FlexPlus one with LSG and my current with sosure wasn’t a guaranteed day or two turnaround but always ended up being back within two or three working days which worked out for us…but I can appreciate others have greater needs than me self
Nice try Monzo, but not enough included in Premium to get me to make the switch from my NatWest Platinum account.
I would have to get breakdown cover (which is around £8 for equivalent cover to what I get with NatWest) PLUS £4.99 a month for Tastecard (granted I don’t use as much right now but still something I used on a regular basis).
I do love the idea of a metal card, but not worth the extra £3 and effort I would have to make the switch.
[monzo edit: we’ve changed the info in this post since it was originally posted]
Our partner aims to use parts that will be similar or equivalent specification for repairs.
On timing, I sent a test claim in a few weeks ago, and got a replacement back within 48 hours, so we think this’ll work really well for lots of people!
Hmm I don’t think you should have to pay £50 if it got stolen,
Do you need to pay the £50 if you order a replacement anytime before the cards expire date? only it will probably have a 5 year expiary date and I can imagine it being pretty scratched up and worn by then
I’m an avid joint account user who wants support for shared accounts as much as you do. It’s just a question of getting it right for personal accounts first 