HSBC Chat

Financial Chat
3203

Why aren’t card subscriptions factored into balance after bills? :worried:

2 Likes
3204

It’s an annoying limitation and something I hope they will add soon.

3 Likes
3205

The semi-underwater man is still showing on my app today.

I was hoping it would change a little more often…

3 Likes
3206

Changes to your Premier Account

We’re changing the rules on who can qualify for the HSBC Premier Bank Account. These new rules have been in place since last September for new customers, and fr‌om 9 Ap‌ril 20‌25 they will apply to all Premier customers.

You’ll still be able to enjoy all the benefits of your HSBC Premier Bank Account as long as you meet one of the following eligibility requirements:

  • Have savings or investments totalling £100,000 or more with HSBC UK. This doesn’t include any balances you hold with M&S Bank, first direct or HSBC Expat.
  • Have an annual personal income of £100,000 or more coming into your Premier Account. For joint account holders, at least one of you must meet this requirement.
  • Already have a HSBC Premier Bank Account in another country.|

If you don’t currently meet these requirements, don’t worry there’s nothing for you to do right now. We’ll get back in touch with you about your account if these changes impact you.

Very disappointing. When they updated the eligibility rules for new Premier customers they explicitly said they were unchanged for existing customers

4 Likes
3207

Yep, that’s me out. I’m not going to transfer ISAs from much higher interest accounts just to qualify.

Leaves a bit of a sour taste, so might switch elsewhere.

11 Likes
3208

That’s me out too. I only meet the previous income criteria.

Not hugely upset about it though. I was already tempted to move my banking elsewhere and this just solidifies that decision.

Who knows, I might even consider Monzo… :grimacing:

6 Likes
3212

We had the RBS era on here (“silly” sort codes etc), then the HSBC era…

Lloyds next?

3 Likes
3214

Well, I can safely rule that one out. They still don’t want me.

3 Likes
3216

Same. Starling and Chase are a no-go, sadly.

Funnily enough, the only 2 I’m attracted to right now.

4 Likes
3218

I’m sure I saw on Reddit or somewhere that you can qualify for Premier in a different country that has lower minimums (Turkey maybe?), and that entitles you to global Premier. Such a faff for no benefit other than free travel insurance though.

3220

No. Thank you.

1 Like
3222

Well that’s very disappointing to know. Where are we moving to next?

3224

I just want a minimalist app and good customer service. It’s really not asking much.

Unsure who at this stage.

1 Like
3226

First Direct?

1 Like
3227

Maybe

3232

Is this your way of saying Halifax? I’ve never seen anyone do this.

2 Likes
3233

Assuming you press the shift button for each capital letter you’re saving three keystrokes here :sweat_smile:

4 Likes
3234

Santander have a switch offer too. Decent enough app.

3236

I never qualified for Premier anyway but the Advance account works for me and there’s branch close to work if I ever needed one.

I’ll not be moving bank again anytime soon

1 Like
3237

This change wouldn’t have been enough in isolation. For me, I was already on the fence, so this was just that extra little push needed. I’m also not a fan of the new app.

As for HSBC in general, I have no hard feelings. In fact, I’ve just opened an FD account to try out.

7 Likes