General broadband discussion

Wow that’s “Fast” and capped! sign me up!

To be fair, it’s faster than the “Superfast” VDSL

To be fair, I’ve never found the 1TB limit of the basic Home::1 to be restrictive, especially as the unused gets carried over (or at least a percentage of it). We’re approaching the end of the month and I have 1429GB quota remaining. You can get a quota of 10TB for an extra tenner.

Broadband is the one thing that I don’t treat like TV or mobile. I refuse to use an ISP whose first-line support know less than I do (and I worked in networking and telephony for many years). Happy to pay extra for AAISP.


That’s fair, I’d like to go straight to Level 2 support with Virgin most times, the first line support is Meh, Unless you get through to Scotland, if you do they know their shit, but the offshore support… quote their own stats from the router they ask for and they’re “huh, what does that mean”

It’s not just the support, either - I like their approach to regulation and privacy. They’ll fight tooth and nail for their customers’ right to privacy online.

They don’t do traffic-shaping - they ensure that there is enough bandwidth available for all customers 24 hours a day.

They don’t block any ports and allow you to run your own servers. Basically just a raw connection so that your home network (with 8 static IPv4 addresses) can be part of the internet.

Run by @RevK (and I also believe that they have a Monzo business account :slight_smile: )


Only used for sanctioning orders via faster payments bank transfer I believe. They plug into the API for it and I’ve heard it’s pretty slick (even if it does mean you forego consumer protections you get from direct debits and card payments).

My direct debit still goes off to a Lloyds bank account.

Edit: info here

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Yes - I experienced this when setting up my mother’s broadband in her new house. I paid the installation fee from my own account and their ordering system automatically set up a direct debit for her using my bank account details. Easy enough to change once I’d noticed.

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Out of interest, if you get set up that way does the direct debit go off to Monzo?

I know back when they introduced this there was chatter of moving it all across to Monzo, but that doesn’t appear to have happened (yet?).

I don’t think so - it was just a normal DD that you can set up for yourself at

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