I tried that it failed, I honestly feel ashmashed I told Monzo senior team I feel ashamhed and they responded back telling me not too.
It’s at the highest point of escalation in Monzo, as mentioned tho in the complaint the fraud system failed to trigger and Monzo also closed the person account as they held a monzo account.
If the blackmailer is serious he’ll of probably told him to make a new account.
Hopefully they’ve reported him or her to the police.
It’s over 30K, and they didn’t they just keeper demanding and demanding if you can’t tell all ready I might have passed GCSE English but I can’t spell to save my life.
I also struggle with communication as I do have Autism so reaching out about this to Monzo has been hard it legit took a call from Monzo senior team just for me to hand all the screenshots over as I have been scared Monzo would slam my account shut.
Monzo, senior team said on the phone that can’t comment on that or explain why they closed the person account and that fully understandable.
That’s the reason on what made me question that if you did refuse to pay them that they’ll have still demanded it in the end.
The harassment and threats stopped, once I did report it to the right people, changed numbers as well like saying Monzo limited my account did not work.
It’s good that it’s stopped now, like I said above if they ever attempt to make contact again ring the police straight away with your current reference number.
I be honest right now I am still scared, of what the result is like as Monzo fraud system failed to stop the transfers and it admitted this,
Am I in trouble for manging to bypass Monzo system, but I never did anything to do that idk what you would call it I am honestly still scared.
Monzo senior team said my account not at risk of getting closed, and is running a full investigation at the highest level.
It’s a strange one.
Any system in the world can fail (I’m probably bad at explaining this) but it shouldn’t happen again.
Sometimes the system has triggered on me for just a £5 payment
You’ll not get into any trouble at all. If anything you’ve helped them which is a good thing
That’s correct, they’re legal procedures they must follower one of which will probably be putting a cifas marker on the criminal who did this to you, this won’t effect you at all. It just means that the other person will have difficulty owning a bank anywhere since they committed fraud against you.
That’s probably why it’s a good thing you told them since it allows them to stop it happening to anyone else.
Maybe since the other person also had monzo it stopped it from locking.
You don’t have to keep repeating this.
Monzo are not panicking and I very much doubt they are running a “massive investigation”
They’ll look into it but you seem to overplaying this and I’m not really sure why, a day or two ago you wanted your topic locked and now you’re commenting the same things yourself to bump it back up.
They say that they’ll do this with most things people flag. It’s certainly not indictive of panic and you’re likely not the only one to have mentioned this.
Chances are it has been popped on the never ending list to get to at some point if ever 
Yea I’ve been told it for something basic. It’s like it’s common message to be told.
Strictly speaking it isn’t fraud is it? You made the payments to the account you wanted to make them to. I’m ignoring the reason why you did it, as that’s a criminal matter
I’m not sure how you’d accurately detect this without a tonne of false positives either.
Sending bits of money frequently to people is kinda normal. I’ve just done it with a plumber who has been doing odd jobs here and there over the last month and me and my partner regularly request money from each other to name a few.
The important thing is that Monzo are dealing with it and you’ve reported it to the police.
Hopefully you’re out of the woods now
Oh I mean like the common message to say X team will respond in X days as usally every issue I have I get told this with any company
Not really, it’s not even a common team it’s at the highest point of escalation with the most senior members inside Monzo.
I believe next week I get an update as per the emails from the senior team.
The finial outcome is 6th April.