If anyone @Flux reads this, you could potentially get over 10,000 sites around the country, I used to work for a company that worked with hospitality companies that use their system and has been expending massively from pub chains hotels and restaurants.
2 Likes
I love it! But I do find it’s slightly less useful as it only supports 4 retailers at the moment. But it is good at what it does! If I had itemised groceries (like from Sainsbury’s) that would be over the moon awesome, as I never keep any receipts but looking/checking back on your groceries is the best. You can also find out this way whether your assumption on them increasing the price of your favourite feta cheese is indeed true and not plot of your imagination.
7 Likes
Also what would be great is if Monzo could link these and allow multiple categories. Since they now know the items - that would be amazing.
5 Likes
not sure this has been asked, but is the digital receipt proof to be shown in store for potential refunds etc?
4 Likes
Nice! Is the PDF so you can keep them handy for expensing? Thanks for suggesting we’ll definitely keep it in mind for upcoming features
1 Like
Yes exactly that. I have to do a tax return and a pdf export would really help. Cheers
2 Likes
Hi there - would love to learn more if you get the chance our retail team is on retailer@tryflux.com
We hear you loud and clear and we’re working on it! Haha exposing the truth on feta pricing 
If it helps for you and others reading this Flux’s retail strategy is simple - we’re focusing on high frequency brick & mortar merchants in the UK who run offline businesses. We build that list of target merchants based on what % of total card spend they represent based on frequency (not volume).
So whilst 4 live retailers might not feel like a lot on the surface the reality is those 4 businesses (EAT. itsu pod and Pure) already represent a decent % of total card spend. By focusing on first getting rid of the most frequent transactions that’s how we get closer every day to our mission: to liberate the world’s receipt data!
7 Likes
So it works instantly in EAT this morning, and up pop the loyality card in the receipt which was cool, question is, how do I use that loyality card when it’s full? Does Flux tell EAT to not debit my card, or do I get a QR code to scan?
1 Like
Hi,
Sent info on 
Even better - it happens automatically! We send you loyalty cashback straight to your Monzo account almost instantly (we are currently averaging under 11 seconds), so you never have to remember that you’re due that freebie. All you have to do is buy the item that was meant to be free, we’ll send you instant loyalty cashback.
24 Likes
This is a fab idea, especially good for the environment if retailers actually stop printing receipts (instead of them printing automatically and then throwing them in the bin when customers refuse to take them). I’d be interested to hear the roadmap for rolling out Flux to non brick and mortar stores. For example, eBay purchases, small e-tailers etc.
5 Likes
So what’s the process for reporting where it doesn’t work? Went to a POD this morning for breakfast, and no receipt in the transaction in the 
app.
Has it worked before for you since you signed up?
yeah absolutely fine in Eat and Itsu, so was expecting it to work like it has there in Pod this morning, alas not.
and this is not a gripe, it’s how can I feedback to help improve the service.
Probably just in app chat. I don’t think any other method of communication allows them to look at the specific transaction.
Hi Sacha - very sorry to hear you’re missing a receipt! Best first port of call is your Monzo in app chat and if they can’t resolve it we’ll be available to help you here at Flux on help@tryflux.com or via our chat support on the website.
2 Likes
Consider it sent in via in app chat, hope it helps to iron out any little issues.
Just got round to finishing watching the launch and it sounds like the receipt and therefore any related loyalty is linked to the account. How does this the work with Joint Accounts? If I have a loyalty card from a retailer then I can scan/swipe that and use either of my Monzo cards and get my points/stamps but what about with Flux?
3 Likes
A quick report about issues I spotted during my first Monzo/Flux experience:
- Negative amounts are not displayed correctly. I’ve been to Itsu (for their 50% discount offer every evening
), and the discount amount was displayed as a positive (i.e. no “minus” sign prepending the item amount. - There is still the button “add receipt” whereas it should be hidden, as the receipt is already added.
- The cashier told me “do you want a receipt”, I though he would not ask (but I think that’s more a flux issue).
I hope some dev/project manager of this project reads me.
3 Likes