Just a suggestion to make, not sure if this piratical or even worth considering for the much later Pipeline.
This is an idea come about from living close to people in this category, who I feel have really struggled to get in a good position when it comes to money/banking.
Take for example, gambling addiction, currently all the support they go through advises them to close all bank accounts, open a building society cash account, to help avoid the temptations / access to money.
The idea to try and be the first bank to help people in these groups would be to offer a service to block transactions to known gambling merchants (bank cards can often block them via visa verification if its an under 18 card) so not sure if the logic would be there to allow an opt in function to not allow any transaction online, or in store merchants listed under a certain category?
If this is completely daft, not the direction you think you’d want to look at, then please ignore. Just thinking for how to be THE bank that can help everyone, and even those other banks really don’t have the time to help.