Does anyone know of decent mobile busines banking apps?
I tried Tide just before Starling opened business accounts and it was just incredibly slow. I’m used to Faster Payments being, well, fast. Especially when charging 20p a transaction (which is fine) I kinda expect them to work. Also their fees don’t show up until the end of the month, which is really helpful and it makes it feel like a traditional bank (even though they’re not a bank).
Starling is ok, and the cheapness of it makes it even better, but it’s clunky compared with Monzo. At least faster payments actually work fast with this one.
- The chat implementation is “real time” so you have to wait in-app for someone to respond. Like being on hold with no audio. I missed a few conversations because I thought it worked like Intercom in Monzo.
- The implementation of adding notes to transactions and the whole transaction screen feels a bit clunky and looks like there’s bits missing.
- PIN and password usage is a bit random. Better hope you’ve written them down when you want a bank statement! Touch ID only unlocks the basic app.
- Transaction notifications are a little basic too. Monzo’s normalisation of transactions seems to be a bit better.
Am I just spoiled by the work the Monzo team have done? Haha
(psssst Monzo, make business accounts a thing please)