Customer numbers on the Monzo website

Monzo Chat
27

In what regard?

28

Perhaps Starling is attractive to the mature crowd that doesnā€™t have the bandwagon mentalities. Itā€™s not always about user base but engagment and most of all profit. That which Monzo is severely lacking. Sign ups donā€™t equal profit nor money in fact just to setup and have a empty account costs Monzo I assume.

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29

Starling arenā€™t making a profit either tho

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30

Well firstly despite being around for sometime other who have been around less have seemed to been able to get a direction and stick with it. Perhaps this is why Monzo is yet to turn a profit and thanks to a huge cash injection is still standing today.

31

Ok, and again I will point out that Starling are in the same situation despite them having BaaS and ā€˜matureā€™ customers and a murmuration

Starling are losing more per customer than monzo

32

You understand how businesses work right? Cause Iā€™m getting the hint you havenā€™t a clue.

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33

Hey all :wave: - Iā€™ve changed the thread title to make it a bit more generic!

And a plea to keep this on topic, please :pray:

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34

They definitely do appeal to the older crowd. I think their demographic is heavily skewed towards the older gentlemen. Probably why they act so much like HSBC et al.

35

Source please

36

Last yearā€™s accounts. You can find the threads here if you search

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37

Letā€™s not have the Starling discussion in this thread. Thereā€™s one for that hereā€¦

ā€¦ Where I suspect this particular discussion has already been had.

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39

Given that this has descended into insults letā€™s close it for now.

If maturity is up for discussion, letā€™s apply some to this thread.

41

Why close the thread, I would like an explanation on whether the website figures are soon to gain an update?

42

As feathers stated in their closure reason.

I have no idea what youā€™re asking. Sorry.

43

My mistake - I will edit now

44

This is a community forum. Youā€™d be better placed to contact Monzo directly by email.

45

Itā€™s Sunday. It depends who is around if you get an answer or not

Also it was correct the last time they updated that page

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46

Define impressive credentials?

Does 2 season of line of Duty count?

Or the new season of BBC coast i just finished or the handful of jobs I have done that are on Netflix at the moment? :wink:

Either case I still operate as a business in my first 3 years I made a loss because I invested heavily on new equipment and facilities to further my earning potential at a later point.

A lot of new businesses operate this way.

This is both how Monzo and Starling are operating right now.

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47

I think itā€™s maybe a little harsh to call the 55k number false.

I did a couple of rough calculations below based on the milestone blog posts and the 55k seems in the same ballpark.

The 23 weeks since hitting 2m users: ~57K
The 7 weeks since hitting 3m users: ~45K

Iā€™m interested what time frame do you think is an appropriate period for a company such as Monzo to use to calculate marketing figures?

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