“In total, the company has raised more than £200m in equity since it was founded.”
Selling for significantly less than the amount of funding raised. No doubt, Crowdfunders will be wiped out much like those at Freetrade which sold for a similar low-£100m price.
Surprised if PayPal isn’t in for Curve given their Curve PayPal Credit integration.
Reactivated my card - was such a palaver, they eventually gave me £20 compensation - or rather, the promised it and never credited it.
First transaction via Nationwide was refused. They emailed me today ‘Nationwide often block our transactions, get in touch them them to unblock the card’. Er, no babes. It’s not my job to do your job. Read the reviews on Glassdoor, it sounds a terrible place to work.
Same here with Santander - something is blocking it sending the confirmation.
From reading the reviews of working there on Glassdoor, the owner gets staff to work on developing products rather than fixing existing problems and then they occasionally have weeks where staff are expected to work a full week of 7 x 12 hour days to clear the customer services backlog. The owner is ex-military and gives people senior roles in the company based on this and that they come from his home country.
Long time follower of Curve, but always struggled to find a practical use for myself. I love the business conceptually but I use 1 card 95% of the time and never really used Curve. I know they’re working towards being an alternative to Apple wallet to be used for contactless phone payments. Is this now live and available? I would definitely switch out Apple wallet for Curve
It’s not yet currently available. They have a lot more to focus on instead of a Wallet replacement, like improving customer service would be a good start.
Funnily enough I resurrected my Curve account recently to try the Wallet replacement for Apple Wallet (as it’s available in the EU now), out of curiosity more than anything else.
When installed, you can set it as default wallet and the ‘Wallet & Apple Pay’ option in iOS settings becomes ‘Payments & Contactless’. You can still keep both and select cards in Apple Wallet manually.
To pay, it’s the same shortcut (double click side button) and the animation and ‘ker-ching’ Apple Pay sound is the same.
Multiple cards appear as a stack in the same way and are selectable - but - you can only select a different card if you are online. Found this out within the first hour of using it.
You can change the card image inline with the images available for the card, and there’s a neat pulse of light round the top of the card matching the card colour while paying.
Technically, the Wallet presents the same Mastercard Debit Curve BIN regardless of the underlying payment card.
Authorisation is notably slower than Apple Pay.
Does it work?
Well I connected three source cards, a Revolut Visa Debit, a Revolut Visa Credit and my local CU current account debit card (Mastercard Debit).
The Rev Visa Debit is fine. The payment processor appears to be different in Curve for credit cards, as that presented a card check by ‘Stripe’ on connection rather than ‘Curve Ltd’.
The Revolut Visa Credit card gets blocked when attempting to pay. You can confirm the payment in the Revolut app and it goes through, but that’s no good for in person. The credit card also didn’t pass through the MCC but the debit cards did.
The CU card was fine - for a week - then got blocked for suspected fraud.
So while the Wallet app does work, it seems Curve’s underlying problems that were there last time I used it are still present.
I’ll be sticking with Apple Wallet for the time being, but will keep an eye on the different alternatives as they become available.
Oh - and this is quite neat too - an iOS home screen widget that you can define a payment card on, and when tapping once it goes straight to contactless payment - good if you’re stood at a bar with your phone unlocked and avoids double clicking a button
Other thing I missed, is that the presented BIN is Curve’s, but the transaction always shows as being in the Netherlands which probably also doesn’t help matters.
Yeah their service is the one of the worst I’ve had from a financial institution, ended up just closing my account after weeks of trying to sort an issue.