Hi @Dan_R - Alex here from the Monzo Business Banking team 
Thanks for the candid feedback. It’s really valid and we really appreciate it.
You might have heard that we’ve been slowing the rate at which we bring on new businesses so we can focus on building the world’s best business bank account.
One of the areas we’ve been exploring is pricing structures for the account, going forward. I’m afraid I can’t say much on the topic (because nothing is set in stone, and I’m also not best placed to give updates on this), but if there were any changes to be made I expect them not to happen until next year.
Whilst we’ve battened down the hatches in order to make loads of improvements to the Business Account before a big 2020, we’ve temporarily stopped communication with you all via our monthly email updates. Sorry for the radio silence! 
We hope to start these up again in the near future, too, but in the meantime thanks for your patience!
It’s safe to say we’re really excited about the future of our Business Accounts and what 2020 will bring, so thanks for bearing with us!