Confused as to the status of internation transfers (incoming)

This article

is getting a bit old at this stage. Does anybody have an update? If I need to reliably transfer money from accounts abroad, do I need to change bank?

You need to use Wise.

If international transfers are a bit part of your banking then it would be good to have an account that handles it better.

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No. But you would be best advised to use a different bank to receive international transfers. Pretty much any other U.K. bank would do.

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