Chase UK Chat (Part 1)

Having contributed to this thread, I’ve just gone back through and re-read today’s relevant posts.

I haven’t been able to identify any so-called ‘tantruming’ or ‘throwing of toys out of the pram’ and certainly not any provocative language from anyone who has contributed to the actual matter in hand - Chase’s offer.

I’ve seen a balanced and calm expression of frustration towards a customer offer, which appears to not make much sense to many participants. Entitlement? Not really. Bewilderment? Absolutely

Views of whether the offer does or doesn’t make sense will inevitably vary but the valid concerns held by many have been aired here in a very restrained and civil way.

10 Likes

Very wise. You don’t want to have all your eggs in the one basket. After all, who knows when a given bank will have issues (it’s Tandem’s turn today).

2 Likes

I find that it’s not the amount you get, it’s the mindset of not leaving more money getting no interest than you absolutely need to that made the difference for me. Now I don’t fret over leaving a few hundred ‘too much’ in the bills account.

3 Likes

FWIW, I’ve just had another email from Chase saying that they’ve now fixed the glitch which meant that some people got the email offer but wasn’t able to access the offer.

So, you might find, if you haven’t already, if you try again you’ll be able to set up the boosted saver account now.

3 Likes

Presumably you still can’t re-open your account but they’ve given you £50 for their misinformation?

2 Likes

Quite a few of you could get that then. Free money!

3 Likes

@Scott182
Can you confirm that you opened another (or more than 1) curent account (as far as I understand you can have up to 10 CA’s and 10 Savers) and sometime later used the CASS to switch it out to another provider, and your original first Chase current ac was unaffected and continued to work as normal?

Most offers require 2 DD’s for any incentive so nothing to be gained at the moment as I’ve used all my DD’s so it would be a hassle to move two to another Chase ac, but I’d still like to know!

Co-op bank are in the initial stages of being taken over by Coventry Building Society, it can only make them (Co-op) better (I pray it doesn’t work the other way as CBS are excellent).

Currently you can’t transfer in to the Chip ISA, although Chip are working on it…

Fairs. Plum ISA recently launched accepts transfers if people want a similar alternative to Chip. I do now have a Cash ISA with Plum.

1 Like

Silly question! Does Chase have anything to manage direct debits/ring fence direct debit money?

Edit: So I can’t accidentally spend it on anything else.

1 Like

Ok like pots in a way then?

Yes, it would involve having a separate account for bills and assigning the card to another account to spend from, rather than anything to hold a certain balance back. You can create new accounts (both current and savings) instantly and they have their own account number each.

2 Likes

Brilliant thank you both!

2 Likes

Agree, I do this with some credit cards. It’s pretty much the main selling point of Chase for me.

The only functional difference between Chase’s current and savings accounts (that I can think of, aside from the differing interest rate obviously) is that only the current accounts can be linked to the debit card.

2 Likes

I think I’m going to explore this then! Time to get a spreadsheet to work out my bills.

I can have two ”regular” accounts as well right? So recurring card payments (Apple/Netflix) can be separate from the spending money?

Edit: or wait they would have the same card number?

1 Like

You can have up to 10 of each.

You’d need to switch which account the card is paying from at the point you want to use it, so it only works for direct debits with the bank details rather than card payments. It’s not quite like virtual cards where there’s a separate card number to map to the account/pot.

2 Likes

Ah ok I get it thank you so much

1 Like

It’s not exactly the same as Monzo Pots.

For starters - they have a completely different account number. So, for Direct Debits, you need to set them up at the retailer with the specific account number for the bills accounts (you can’t set them up onto your ‘main’ account and then set in the app later which account to pay them from).

Also, they don’t do independent virtual cards at Chase - you just have 1 card (which is your Apple Card/Virtual Card and Physical card) and you set which account that card uses. You can’t separate an ‘everyday card spending account’ away from a ‘card for monthly subscriptions’ account.

2 Likes

Thank you ok that makes sense.

So I could set up a savings account and use the account details for that to set up all my DDs. Then use a current account for everything else.

3 Likes