It was just random people in the queue. I went in and chose relaxing as my theme. I did some meditation. The chair I was sat on in the octagon span around. I Received a token when I left then put it into a slot. It then was a falling coin on a screen.
It either lands on £5 £100 or £1000
I got £5 in this:
Just spent the £5 gift card in H&M 
Was alright considering I had to sit there. Hopefully Chase Octagon is in a town near you soon
Seeing adverts all around Bristol for Chase atm - showed up on the bus stop screen just a min ago - obviously with the 1% cashback as the main selling point!
I’m using it for Amazon Christmas shopping for the 3% cashback.
Honestly I like it. It’s clean and simple.
I was pretty impressed with the process of opening an account with Chase until it came to the point where I wanted to use my preferred name- I’m unable to do so!
They got very confused about the difference between preferred and legal, to the point where they insisted that I could only use my preferred name if I provided official ID such as my driving licence- which is all in my legal name.
Is there any regulation around this or do I just have to accept the fact that I need to close my account?
Love the fact that Monzo set it up for me no problem - all other accounts I hold have this and there’s no issue with credit reporting etc.
Rant over, thank you for reading 
I’ve never had to have a different name on anything so I can’t really speak for what is legal and what’s not or the implications of it.
There is a Chase thread though - might be worth popping this in there!
There is a big Chase thread
Paging @AlanDoe to meeeerrrrgggeeee
Nah, chase fail to use legal name too.
Who needs @AlanDoe 
Does it really matter? You have to use your legal name on your passport and driving licence. If a bank requires you to use your legal name rather than your preferred name, what difference does it make? Of course you can choose to close your account, but I’d base that decision on whether or not the account meets your needs rather than what name it has to be in.
Ouch…
Did this go through by any chance?
I popped into a NatWest branch once after losing my card, they told me I could use any name I liked on the card… naturally being a drunk student I chose Dolores Umbridge… safe to say another card had to be ordered soon after
Some of you may know Charlie Veitch, but here’s a video of the octagon
Also it becomes useless to use if you venture into the US and need to spend over $100.
Nope, that’s been there from the start - one of my first couple of payments (shortly after launch) was online & I got this prompt to approve.
It’s always been there, I there were screenshots a while back. I agree it’s a nice process (for what it is).
If you try with a balance less than the payment (so it would be rejected), it warns you on the in app approval screen which is such a nice little touch that I haven’t seen elsewhere.
That then gives you time to transfer money from another bank account. It updates the approval screen too afterwards so that you know when its safe to approve (as the money is in the account) and so the payment will go through.
I love that they’ve tried to use the annoying (but necessary) friction of 3DS to add some value for the user.
Nope always been there from the start. Only does it on some new shops for me anyway, the only one without fail it always works with us when I place my weekly Morrisons shop I don’t think it likes them
I did an Amazon purchase through Chase last night. No approve transaction push for me.
I also set up a weekend test SO, to see if they fulfil them on non-banking days like Monzo and Starling, and pleased to confirm that they do!
