I agree, but it could be worse having experienced what most other banks do. Either walls of poorly formatted text, a single poorly described button that links to the statement (
Monzo), or they turn it into a product marketing opportunity.
I also suspect the computer instructions are a set template for the inevitable web app down the road too.
When you CASS the secondary account, what do you put for card number when they ask? Do you put yes that you have one or you put that you didnāt
I havenāt tried it personally, but @Nicbrown has CASSd an account which I think completes today, so perhaps they will be able to shed some light on that for you?
Can you CASS the savings accounts too? You can CASS the old DD capable Coventry Building Society savings accounts so no reason why in principle you couldnāt do it for Chase savings too.
I donāt think people has had success with that, only thing I am aware of is that if you have multiple current accounts with Chase, you will be able to switch one of them out, and it will close that one, but you will still have access to the other current accounts you have open with Chase.
Was that ever confirmed? I know on one forum, one poster was due to complete switch this past week, and post result.
On Twitter
Hi @??? We have a credit card in the works, and this should be available soon. Watch this space for updates on products and offers! - Cat
I said yes and put the card number provided in the app 
Oops I put no, oh well it should be fine hopefully cos Iām not switching out the current account the card is āattached toā
You can now add the Chase current account, savings account and round-ups to Snoop.
Yup, the Open Banking API has finally made its way to the wider audience. Iām guessing Snoop also uses MoneyHub, because Lumio and a good few others use it too. But it works the the latter two firms
So Chase sent me an email yesterday to announce theyād joined CASS.
What I was surprised about, and thought was a good change, was how upfront they were with with the limitations of the account in the email for those considering using CASS.
Good news: you can now move your current account from another bank or building society to us, using the Current Account Switch Service.
How it works
- It takes 7 working days
- Weāll move your regular payments, Direct Debits and standing orders
- Itās free, and you can set it up for a day that suits you, up to 30 days in advance
- Weāll move your balance and planned payments for you, and ask your old bank to close your account
Just so you know, you canāt take out an overdraft, pay in cash or cheques, or make international payments from your Chase current account.
Iād normally expect the info in the āJust so you knowā bit to be hidden behind an "* terms and conditions linkā¦
Itās doing this little things different and better that I really loved. Itās also one the key things Iād hoped to see out of the fintech revolution that was never quite realised.
Itās also not something you can really raise or criticise on the internet without someone defending the old ways with itās your fault u didnāt read the smallprint lol
These things shouldnāt be worthy of praise, they should just normal. But with no one else doing it, you kinda have to applaud it when it does happen.
Well done, Chase 
Itās good of them to be up front, especially when the account is limited in this way.
I agree, I canāt fault their communication style at all.
has anyone seen any reliability issues with Chase + Google Pay/Wallet/whatever they call it?
Over the past few weeks whenever Iāve held my phone over the card reader at Tesco it just doesā¦nothing. Even if I have the google pay app opened with the chase card displayed. And yes Iāve checked that āContactlessā payment is turned on for the card, as it is for all of the others
At first I thought it was just google pay being rubbish OR tescoās card readers being crap, so Iāve just dove into my bag to use the physical card instead which has worked fine.
Today though I forgot my wallet but had my phone and the same thing happened at Tesco, just no reaction from the google wallet app. I swiped to choose a different card (amex) and it worked instantly which leads me, at least from a sample size of 1 occasion, my phone is fine but thereās something not working right with the Chase card.
I decided to try removing/adding the card again and this took a few attempts when authorising/alowing the card to be added to google pay through the chase app because it kept on bailing out with an error or timeout. Eventually it worked but Iām not sure I trust it.
I think itās Tesco more than your phone or Chase, my dad had issues with his physical Chase card in Tesco and they told him theyāve updated some systems and some cards are being rejected or not recognised.
Unless youāre seeing the same thing outside of Tesco tho in which case I donāt know.
Hm yeah Iāve not tried it elsewhere.
Interesting to know though, I remember a month or so back I was buying a gift card at the till and it didnāt go through, and the checkout assistant said theyād just updated to a new system and were having all sorts of issues - so wondering if itās related
EDIT: although interesting that your Dadās chase card was also seeing issues - whenever Iāve used the physical card itās been ok.
A friend of mine has exactly the same problem happen with Tesco self checkouts, but with his Monzo card in Google Pay. It could be an Android/Tesco thing? I never seem to have a problem with Apple Pay and Tesco