So true, it’s put me right off Starling.
This comes just a week after they were saying how different they were to legacy banks etc. I bought into that, then this comes along?
I hate referrals and the conditions placed on the offer were ambiguous to say the least. With so much competition out there for your money, I think it may have done more harm than good.
It may suit some and that’s great, but if they don’t meet the small print criteria after spending and don’t get any cashback, it’ll be a customer relations nightmare for them.
Luckily for me I got my Monzo current account last night, so I’ll be giving this a good go now, and may well replace Starling for me.
Monzo have lots of ideas flooding in and will be interesting to see how these develop in the coming months.
I like that Monzo are looking at a more universal cashback model, and if they get this right could be an absolute goldmine.